Vitality Living Pleasant Hills was older and not as clean as others we've seen. My father-in-law did not like it. It was a very spread-out campus. There was a lot of walking to get to your room and the dining room. The bathroom was terrible. You cannot walk into the shower. You have to step over the side of a small tub, and that is certainly not what we were looking for. That broke the deal. The staff was very nice. However, they didn't have as many amenities. They get to go on some outings and some trips, but there are not as many activities and not as many real opportunities. They can improve on the accommodations, and there was a cockroach in the kitchen, too. The kitchen was a kitchen where they took the stove out and just put shelves in. I'm not interested in having all that excess room. It was very closed in, and the bathroom was not for an 80-year-old man.

I have mixed reviews of this facility I’m having billing issues being excessively overcharged by thousands. I think they will work it out, but it is disturbing. We are also being charged for a level of care that he’s not receiving. He is supposed to have level two care with people coming in and helping him transfer. That being said he doesn’t ask for help and he is actually not needing it but they are still charging for it to the tune of $350 a month. He does receive help maybe once a week to take a shower. Laundry is a mess and they don’t use very good soap if you have urine issues your clothes still smell. The food is not very good but the employees are friendly.

Vitality Living Pleasant Hills seemed very nice. The dining areas were nice as well as the rooms. They were laid out well. The person that gave me a tour was very informative, answered all the questions and provided me with lots of information on everything. So, I was pleased with the tour. They had an activity room, a beauty shop, and a physical therapy room. Everything looked very nice and very well maintained. It was very homey and it didn't have a real institutional look to it.

I found Vitality Living Pleasant Hills for my dad. He moved in last week. They have pendants for the residents to wear, if they need assistance, then they're very quick to answer if the resident pushes the button. They're very quick to respond. The staff is very friendly. It is overall a very good experience. I have not eaten there, but the food smells great, and the residents there seemed to be enjoying the food. I saw the menu they were giving. A couple of choices I could choose from, and then if I didn't want those choices, there were multiple, alternate choices, so I have options. My dad has a studio apartment and it was the largest of all the facilities that I toured. It was the largest studio apartment that I saw. It was probably one of the older facilities, it was very well maintained and I thought it was updated pretty well. So far, I haven't had any complaints yet. I have seen the activity that they do, and I think he will be participating in some of those activities that he will enjoy. They have bingo, board games, going to the store, and outings.

Vitality Living Pleasant Hills was very neat, very clean, and the rooms were a nice size. The staff seemed very pleasant, open and showed me some of the stuff that they do. They had the dining room spaced out very nicely, but nobody was there when we saw it. They have an art class, a book club, and an exercise room, but because of COVID, they're just really getting back into doing some of their activities. The place was a little bit older, so it could use some remodeling and some updates.

There were lots of steps here. It was also on the side of a hill. The rooms were clean and newly remodeled. The person who assisted me was good and helpful. However, the dining area was very large. It was a little challenging to get to. You have to have really good mobility there. It was very confusing and it was not well laid-out.

My mother-in-law has been living here for approximately two months in their assisted living. She has her own apartment but someone comes to help her with all her daily tasks like getting dressed and bathing. She carries a call button so anytime she needs anything she can call. She's not ambulatory so she needs a lot of help and assistance. They cook all of her meals which are very good, and we can go and eat with her any time for a very small fee. All the staff is just very loving and caring. She's actually becoming healthier since she's been there since she can get physical therapy every day because they have on-site. Even when it's not paid for, she can go down to the physical therapy room and work out on her own which she's doing. We've just been really happy with the place. My mother-in-law chose a studio but they also have independent living cottages, like their 1- and 2-bedroom apartments. Even though she's in the assisted living wing, they can all do of their activities and eat together. She's in an environment where she can thrive, get all the physical help she needs, but then she can make lots of friends and join activities. I love everything about the facility, but the only downside is it's a little bit older so the décor is not as updated and modern.

It was very pleasant. My mother and I were invited to lunch there and the food was excellent. The staff was super friendly and very helpful, and the people that live there were all very nice and seemed very satisfied.

My mother-in-law is in a two-bedroom. They talk to her instead of talking over her, which is great. The meals are fine. They check on her if she doesn’t come down to eat. They have bingo, board games, puzzles, go on weekly trips, movie nights, and visiting singers. I just can’t say enough of how good they are.

Mom is in here, and it’s wonderful. What stands out is the way that they treat my mom. They bend over backwards and really make her feel comfortable. It’s highly recommended.

It was nice. The apartments were nice and big with a bedroom, bathroom, and den area. The dining area was nice, too. They had a lot of activities. The residents were able to get around more. I would recommend this facility.

Everybody seemed to be very happy; both the staff and the patrons. We had a very nice lunch, and the food was very good. I took my daughter, my grandchildren, and a lot of the people who were there were coming over to see the babies. They all were saying how happy they were there, and how much they enjoyed it there. It was not the best area, but once you get into the community it was like going into a different world. In the apartment area it was like you were in the middle of the mountain, and all you could see was nice scenery. It’s very serene. It was all accessible from inside so that people didn’t have to actually go outside the unit in case of bad weather or rain. What I didn’t care for was the size of the unit. My parents wouldn’t have cared for that particular one because it was only 400sq. ft. I did feel that it was very confined for them. For someone who is more immobilized that would have been fine, but for my parents they would not have enjoyed the size of the room. They gave me a copy of the menu, and I forwarded it on to my parents. They have different activities; movie nights, they go on little short trips, and to different shows. There was a lot to offer if you have great mind-set. Many of the residents have been there for many years. There didn’t seem to be a huge turnover. The staff was very helpful.

My mother was in here. They had her over in the independent side and she was supposed to get extra help, but the extra help didn't come through. They reevaluated her and put her over on the assisted living side and that was a lot better. She did get a lot of help there. She stayed clean and they brought her dinner, got her up out of bed and help her get in her clothes and wash. The assisted living side was great. There were activities there to do, but she didn't go. The staff was very friendly. Her room was nice sized, which was a one-bedroom, very nice, and had a balcony, big closet and pantry. The dining area was very nice downstairs, big, and they had a fireplace running all the time.

My father is staying here, and it is very nice. He likes the facility very much. He has an apartment, a living area, and a full kitchen. His room is very nice. He also has a porch. The staff is very nice and very helpful. They are all excellent. With their activities, I know my father does exercise. He also does interact with other seniors in the place.

My mom spent a month here. It was a nice place. The staff was nice and helpful. The apartment that she moved into was really clean. I ate there, and the food was fine. The dining room was fine too. I don't have any elaborate words for it, but everything was fine, and I don't have any complaints. My mom stayed pretty isolated, and she didn't participate in anything there. I was really impressed with the director. I thought he was really nice, and he seemed to care deeply for the people there.

It is really nice; they had more than one meal a day, but the only thing I didn’t like is they didn’t have the alert system. It was also expensive. The room had a mini-fridge, the staff was fantastic, and the room was gorgeous.

I was very impressed. They were very personable, and I happened to know the marketing person there so I already had a relationship with someone in that building. The accommodations were nice, and I think they would have work just fine if my parents were ready to do this. The dining room was lovely, but I did not try the food.

It was great, but the level of care that they were able to offer was not as high as what my mother needs. They were very nice. They were really good. The rooms were actually bigger than where's my mom's at. They were designed probably more for independent living than for assisted living. That was nice but there was a lot of distance between the rooms and where the activities were held and for assisted living, that wasn't ideal. However, the apartments were very nice, even the studio apartments were good. We ate there. The dining area was very nice. The only person we interacted with was the person in charge of sales, she was wonderful. She was really, really nice. We like her a lot.

I was happy with my visit. The facility was clean. The staff was great and helpful. The room was adequate. They had a large community room with TV, which was nice. They gave me a print out of calendar of their activities. However, they were out of my budget. But I would recommend it to others who could afford it.

It was fairly spread out facility and it had an apartment complex feeling. They had different exercises and services. The dining room was nice, and I would recommend the community to others.

My visit to Emeritus at Pleasant Hill was very nice. The young woman that I talked with was very informative and empathetic. I was the only person she had to deal with all day long. She didn't hurry me up or make me feel that she had to talk to anybody else. I felt like I could stay all day long and that would have been fine with her as she would have kept talking to me. I also met Heather from the memory center. She was very personable, empathetic and tells me what they'll do if my mom went there. The rooms looked like studio apartments and were nice. They were well kept and well maintained. They had a bus that took the residents to grocery stores once a week. I saw several women playing bridge. Every woman that I saw were well cared for. Their hair were done and they were dressed nicely. It was really obvious that the people who worked there gave importance to them. I would recommend them to others. My only concern was that when my mom took her car, she would have to walk a distance to go to the door.