Ardell Fleeson, lifestyle specialist, was both knowledgeable and helpful in making the decision to place my mom there.

I toured Fair Haven Retirement Center. They just finished a $41 million renovation, and it was great. The room is great. It's a one-bedroom. There's a washer-dryer combination in every unit. In the kitchen, there's lots of cabinets, a full-size refrigerator, and a good size microwave. The person who helped me out during the tour was wonderful. She knew everything. She was a very kind, sweet lady who helped us a lot. Her name was Arlene. The dining area was great. They had a home-style dining on each floor with beautiful furniture. They didn't have to go too far to the other dining room unless they wanted to. They had everything you could think of, including a full-sized chapel. There was no smell in the facility, too.

Fair Haven Retirement Center is convenient for one thing, it's very close to where we live. It was nice and clean. The residents all seemed very happy and active. The rooms were nice, they had plenty of space, and there was good light. There was a lot of organization and activities for the residents. We saw their assisted living. It was very welcoming and the residents that we met, it was at mealtime when we happened to go, all seemed well cared for. The staff that toured us was very good. She's very knowledgeable, gave us a lot of information, answered all of our questions and, just about anything we asked to see, she made sure that we got to see. She introduced us to all of the workers that we came in contact with. She introduced us to many of the residents and she knew all of the residents by name, which I found very impressive.

We toured Fair Haven Retirement Center and saw an apartment. It was roomy, clean, it had a big window with a lot of sunshine coming in, and it had its own washer and dryer in there. The staff was friendly and professional. It is assisted living, it had the typical amenities like beauty shop, a store, a bistro, ice cream parlor, and several different things like that. We had a meal and that was very good. It is just a nice place.