We had our family member there for a rehab stay. At any given time there was only one CNA assigned to the entire unit. Our family member did not receive a bath for the entirety of their stay. Although they required assistance with feeding none was ever provided. We felt compelled to stay with our family member for 10-12 hours per day because of our concern with the level of care provided by the staff.

The facility is clean and beautiful with the exception of the staff. You can hit the call button , wait, wait and wait. Not one person showed up and my friend was in physical pain. They are rude and seem to be unhappy here. I would never put my family in this place. If you do you better be here 24/7

Great place to stay! Staff there were absolutely wonderful. Therapy staff was great and provided updates to us frequently. Mom said the food was actually good and had great coffee. Beautiful courtyard to sit in and large private room with big private bathroom. Lot's nicer than a normal hospital/rehab place. Told us exactly what to expect with discharge and everything was taken care of when it was time to go. Definitely recommend.

Everything was great when we visited. I would highly recommend this place for your loved ones. Great and friendly employees. Beautiful facility.

My mother stayed here for 3 days. That’s all she could take. They left her on the potty for hours. They wouldn’t answer the phone so I could get someone to help her. Terrible care.

My aunt is in Aspire Physical Recovery Center At Cahaba River for rehab, but I'm trying to place her there permanently. I've been pleased with it so far. It's very clean, and they're following the rules as far as not letting you in, so I'm pleased about that. When I take things for my aunt, they'll come outside the door, and I'll give it to them, they sanitize or do whatever they need to do, and then they take it in there. I've been impressed with it, and my aunt seems to like it. The staff is very nice, kind, and very considerate. I call her. I took a cellphone over there last week, and she seems to be pleased with this particular place. It appears they have all the activities, like they gather together and play different games.

This place they call a rehab is a joke. My father was sent from a hospital after a hip replacement during the lockdown with COVID. No visitors were allowed which I’m sure the staff loved. They made him serve a two week quarantine before having full access to rehab long story short he was sent home with a three inch deep bedsore no antibiotics and was home 1 week and had to be admitted back to the hospital for severe infection. After all the bad reviews I wonder how they keep their license? They have not heard the last of me and will be held responsible. Run as fast as you can away from this dump of a rehab. Absolutely ridiculous

Run. Run. Run. Don't walk. Run. Get your relative as far away from this facility as you can. We put our dear sweet mother in this facility and have regretted it everyday since. She was only there 55 days. On the 55th day her shoulder was dislocated and they did not call us or transport her the 7 minutes to the hospital for EIGHT hours. Subsequently, we found that she was being given oxycodone (for no good reason) and when I did a pill audit of her records and the prescription, nothing added up. As a result of their lack of care she had potassium building up which almost proved deadly. All of this occurred 10 days after I had filed a complaint with NHS management. 10 days. Needless to say, when she left the hospital after 2 weeks she did not go back there. Of note, only one aide at the facility asked about our mother when we were moving her things out. The prior complaint to management was after 2 meetings with the on-site social worker who is the go-between for families/residents and the staff. Additionally--and this is still unbelievable--the person investigating the complaint to NHS Management got there to investigate the complaint on the day that they discovered my mothers arm was dislocated and SHE NEVER called us either. Run. Don't walk from any facility in this family.

My sister is at the Aspire Physical Recovery Center at Cahaba River. She seems to be secure and comfortable there. It's been pretty good. They provide her with complete care, room and board, security and nursing care, and they administer her medications. She's pretty well taken care of there. The staff seems considerate and efficient. Her room is very nice, and they provide a bed and a TV, and they accommodated some of her furniture. She seems to be pleased with the food. It's a very nice and pretty facility, but it's very expensive.

Do NOT send your family member to this facility! Don't let the aesthetics fool you! This was the biggest mistake putting my mother in this facility and I left her there too long for a 21 day rehab. She died 10 days after leaving this facility and their care was horrid! Night staff is unprofessional, uncaring, they don't want to be bothered. They talk hateful to the patients and family for that matter. Admin will make excuses but nothing changes. There are no activities like the facility advertises. Their activities consist of some puzzle boxed on a shelf. They are slow to respond and if your loved one is bedridden, then they will have to go in their beds or hold it until someone decides to walk down to their room. My mother slept in her own waste because of this. There is no excuse for the lack of care this facility provides.

Awesome facility! The staff at this facility saved me. I received excellent care. My nurses were great and took care of my every need. This was my first trip after surgery so my pain was well controlled. I have to have surgery again and I will be back. I have full confidence in that I will be treated like family.! Excellent job girls!

My mother was a resident of Aspire Cahaba River after her total hip replacement. The therapy services were exceptional and mother was very happy while there. The food is excellent and the staff was very caring.

Aspire at Cahaba River is a great and very upscale place. The service is very nice. I don't have complaints. The food is very nice. They also do post-op surgery rehabilitation there. We've only been there a month. I recommend the place. It's a good place to go. The rooms are very nice, and she has no complaints about the food.