Crystal Creek At Preston Hollow

  • 11409 N Central Expressway, Dallas, TX 75243
  • (214) 363-5100
  • 3.4 ( 2 reviews )
  • Assisted Living, Nursing Homes, and Memory Care

Related Costs

Description

About This Community

Crystal Creek at Preston Hollow is ideally situated in a tranquil setting in the heart of North Dallas. Inside, you’ll find a welcoming, caring staff and unmatched amenities and services. A cozy fireplace and study, living room, elegant dining room and furnished outdoor patio and garden area are just a few of the amenities residents, their guests and families enjoy.

Come see for yourself why Crystal Creek is such a great environment to call home. We’d love to show you how better care, a great environment, and compassionate staff leads to better living.

Crystal Creek at Preston Hollow offers all levels of assistance and care for our residents. With 41 spacious Assisted Living Apartments along with multiple floors of private rooms and suites designed to meet the needs of our short-term transitional and rehabilitation patients, we are able to manage transitions to higher needs without the need to change settings. Our licensed staff and trained caregivers offer a full continuum of care with three levels of support. With every level of care, Crystal Creek at Preston Hollow will provide for you in a therapeutic and caring environment.

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Reviews

3.4 ( 2 Reviews )
review users
kjs44
August 24, 2021
Our mom passed away after she fell as workers tried to put her in a wheelchair. She was only here two weeks. She was at the previous place for several years but had to move to get more care.
review users
Hindy
My mother was also on the second floor, which is quite good in so many ways. This floor, however is terrible - except for the physical therapy. All of the physical therapists are great, the complete opposite of the aides and "nurses" ( I wonder if they really are nurses - they were so uncaring, it is hard to believe they were really nurses) . 2 nurses in particular were consistently nasty to me when I wanted information about my mother and even when I didn't ask about her, but asked if I could get a box of tissues. and the like. They even lied to me when I asked about my mother's bowel movements. They said that they were just fine, when in fact, she had a major impaction. Other questions were ignored - quite rudely. They are lazy and uncaring. There was one nurse (a male nurse), however, who was a good and caring person. All of the aides were nasty and uncaring, as well. I complained to the owner, who gave me more access to the woman who runs this floor, but she didn't help at all.

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care
  • in-home-care In-Home Care