My mom has moved into Life Care Center of Charleston, and it's been pretty good. We've had our ups and downs. There's a staffing shortage and that kind of thing, but the people that are there have been great. They do therapy every day and they keep her moving, which was really important. She really liked the food, which is very important to her. The cleanliness is pretty good. I would keep it cleaner, but it's very clean. I mean, her room is cleaned every day, and they do what they can do. They keep it up as best they can. It's double occupancy, there was no choice in whether you had to have a roommate or not. There's a couple of private rooms, but we were not offered that. She's had a roommate twice. The rooms are fine, there's plenty of room there. The outdoors are great. They have a patio, and they have sidewalks where you can push the wheelchair. It's very nice outside. Most of the staff are pretty considerate and kind. Of course, you always got the few cranky ones. The biggest problem that I've had there is that they don't communicate with you very well. I have to always ask questions, like I didn't know there was a refrigerator to put her stuff in for a week because nobody told me. I didn't know that her doctors' appointments they took care of, and they were telling me what time they were, and I was trying to do the same things. If somebody would have told me that, I would have not worried about it. The food is good. She has been in a couple of rehabs and assisted livings, back before she moved with us. She hated the food, that's the only thing she complained about. She has not complained about the food here once, she says it's good. The insurance is paying for it, but I would say out of the three that I went and visited, it's still probably the best one that I could find.

Personally I would not recommend this facility if your family member needs physical or occupational therapy because it is almost non exsistant. The nurses and the CNAs were wonderful and very caring. Unfortunately we were told she would get a shower twice a week and that never happened. She was there for 9 days before she got her first shower.

Bad experience having my mother there last year. I will never forgive myself for leaving her in the rehab here. Although I could not go in to see her, she was brought to a doctor appt. dirty. Also the 2 trips to the ER because of accidents she was not clean. I don't feel that she was being supervised enough for her condition nor was she washed and changed properly.

My aunt Ernestine of Huger SC received excelkent care during her stay at Life Care. The staff does a magnificent job daily with the patients at Life Care Center. Hats off, high five and many blessings to you all. My aunt had a peaceful transition to her father up in Heaven. Again the family of Ernestine commend you all. May God bless and keep watch over you all and your patients. We love you all. Inez Broughton

The receptionist and nurse staff were nice. They greeted us at the door. We were able to see a lounge area for family and residents off the entryway. We were able to see the cafe and the patients' rooms. Each room has their own personal bathroom so the residents don't have to leave their room if they don't want to leave. I liked that this facility is located near a hospital. I thought that was awesome because I know that my father would be able to see the doctor whenever he has an appointment. He loves to walk around and the doctor's office is a short 10 minute walk. They also provide a shuttle for the resident to get to and from their appointment. The building and the grounds are well kept. There are nice seating areas around the grounds which is awesome because it is a smoke free campus. I love the fact that my father won't have to worry about smokers during his afternoon walk. I thought it was interesting that they have 24 hour maintenance on staff.