My parents were both in the facility after an auto accident for rehab. Everyone was pleasant and helpful. There were a few problems however, when questions arose about insurance and who was paying the bill they would go to my parents (understandable) but they were in bad shape and in alot of pain. One nurse even told my Mom that the insurance had run out and they would have to find alternative method of payment. Mom called me upset and crying saying they were being thrown out. Also, scheduling seemed to be a problem, they would get mom or dad up and into a chair then decide that it was bath time, rehab time or whatever, and they would have to move from the chair to a wheel chair. Dad was having problems sitting in a regular wheelchair due to a shattered hip. We kept asking if there was another type of chair for him and got alot of run around, finally after much complaining a high back reclining chair was brought in for him. Other wise they were well taken care of. But sometimes the little things stick with you longer than the big picture.

My Grandfather was cared for here for 5 years. The location of St, Andrews Village is perfect for those living anywhere around Indiana and close to the Indiana Regional Medical Center just in case. The staff is extremely empathetic and gentle, but politely firm when the need arises. The living spaces are modern, clean, and bright. They have all the proper things for special needs patients who use wheelchairs or walkers. The food is also very good with great variety to keep the resident satisfied. For the more mobile residents there are plenty of offsite activities as dining, theater, arts, colleges, libraries, etc._ The directors seem to value dialogue as well. They actually listen and try to make things as comfortable as possible for residents living here. They also have excellent security in place to keep residents and visitors safe. They also make accommodations for couples to stay together as much as possible too. Overall a very nice facility.