My father was admitted to Park Lane on 10.8.20 during the COVID shutdown. We were unable to visit him at all during this 3 week stay. This was exceptionally difficult for the entire family but especially for my father in his healing process. From the minute we had the intake interview to the minute he was discharged, our family experience was exceptional!!! At 94, my father had challenges with most everything. The Park Lane team was so kind and generous with their time in taking our calls and assuring us he was progressing. Of course, everyone is under extreme pressure in this environment but the Park Lane team was ALWAYS professional and caring and took time to thoroughly answer our questions. The nursing team was never too busy to give us an update. The daily team that managed his care and activity were always available if we had questions and we had many questions. Due to COVID restrictions, our family was never allowed inside the facility (beyond the front door) so our concerns were heightened. Once we were able to talk with the Park Lane team at our convenience, our concerns were lessened. We could tell he was getting excellent care and when he was discharged he was in fine shape for a 94 year old man that fell down the stairs and had 5 breaks. I cannot thank the Park Lane team enough for all their consideration and compassion!!!

I was here for 2 wks. recovering from a major surgery and learning new lifestyle changes I would have to make. I felt like I was in a hotel. The place was beautiful. I had a private room with a bathroom. I had a sofa and chair and a recliner for visitors. The food was fantastic and I could call room service for anything I needed. My husband finished most of my meals. He was satisfied and very pleased too. He didn't have to cook for himself when he got home. I was very sick in the beginning and required a lot of attention. Everyone was kind and helpful. I had PT and OPT. They were firm with their expectations of what I had to do but kind and considerate at the same time. They had a lot to deal with because I came in with pre-existing medical conditions. The PT staff worked their magic and by the end of 2 weeks, I was able to go home which pleased me very much. I was worn out by the end of the day so I did not join in with the activities and get-togethers for snacks and music but it looked like fun. I would go back there if I ever needed this type of care again. I told everyone how great the facility was.

Park Lane at Bellingham was very nice, friendly, and much bigger than other facilities, but the rooms were smaller. It's a medical model so I would have lived with people who need more assisted living than I do. The staff was very friendly.

At a time when my husband was in an accident that turned out world upside down, Park Lane helped to ease our fears. The kindness, concern and care he recieved was priceless. He is on his way to a full recovery, much to the compassion of this wonderful facility.I will forever be grateful.

My father was at Park Lane in the last stages of his life. He was is pain and received incredible, compassionate care from the entire staff of nurses and aids - especially Julia. His last days were in comfort and peace and I thank God for the wonderful staff who lovingly cared, touched and engaged him to the end. The staff cried with me when he passed. I could not want more from the service and was very clear on my expectations with them. They responded well and helped manage expectations with me especially during a rough time.

Before my mother moved to the assisted living side of Bellingham, she was here at the Skilled Care. She was more impressed with the staff at the Skilled Care in Bellingham. They were more helpful because she wasn't skilled. She seemed to enjoy it better over there. I know each move is a transition, and she just needs to get used to it. The room she had was a private room. Her room has an individual bathroom. It is just a room with a twin bed. She liked the food better here. They had a lot of activities. The best feature of this place is the staff. They exhibited more care.