Folkestone
Advertisement
- 100 Promenade Avenue, Wayzata, MN 55391
- (952) 249-2400
- 3.7 ( 1 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Memory Care
Related Costs
Description
Reviews
3.7
( 1 Reviews )
KMacy
Falls, neglect, medication errors, long waits for aides, pendant calls turned off with no help given, cover up on issues of why and how residents fall, why cares not given, etc, etc. If u consistently visit your loved one + talk to.other family members you will find that unacceptable cares of residents are widespread. I observed residents sitting in dining room for 2 plus hrs after dinner because they were the "quiet' ones who could be ignored; aides are not held responsible for neglect ..even when it resukts in an injury; all mistakes are termed "learning opportunities " by a top heavy administrative staff...3-4 for 25- 30 residents....who spend 90% of their time in back offices; same issues brought up for years by families with no improvements; if you complain, admin tells you that you should probably find a new facility for your loved one...this happened to four families that we KNOW of and most likely, many more. Unless you have time to visit 8 hrs a day, this is not a safe place and many family members have hired private aides to come in because the care by staff was not acceptable. That is a heavy financial burden when you are already paying so much for the care your loved one is supposed to be receiving.
