Burcham Hills
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- 2700 Burcham Dr., East Lansing, MI 48823
- (517) 351-8377
- 4.2 ( 14 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Memory Care



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Description
About This Community
Located on 38 beautiful acres, Burcham Hills is the only retirement community in the greater Lansing area to offer a comprehensive continuum of care. Burcham Hills is a not-for-profit community licensed as a Home for the Aged and as a Skilled Nursing Facility that has been serving thousands of Lansing-area elders and their families since 1974.
We strive to create a home that places a premium on relationships and honors the unique life story of each individual. Elders and their families are encouraged to share in our community events, to volunteer and to join in the dialogue that places the decision-making closer to the elders and those closest to them.
Reviews
4.2
( 14 Reviews )
Cheryl
March 16, 2022
I visited my mother at Burcham Hills. They were very good. They were very professional. I don't have any complaints. They did the best they could with what they had. They get an A-plus. And this was the second time I had been to them, so they still get an A-plus.
I like the whole facility atmosphere and setup. The staff did the best they could. They did well. The food was great. The rooms were great, too. The rooms were nice and private. I don't have any complaints about the rooms. There were activities there; we just did not participate in any because just of her situation. But they offered a lot of activities.
Smitty60
November 09, 2021
I highly recommend Burcham Hills as an assisted living/licensed nursing home option for your loved one. My father was a patient in the Burcham Hills Center for Health and Rehabilitation. He received excellent care from the Center's caring and qualified staff. His room was kept clean and his needs were addressed in a timely manner.
Judy
My husband was in Burcham Hills. He was there for rehab, but they've got assisted living, rehab, and other different services.
We couldn't get inside to visit him, but he had a room with an outside window there. At that time, he was able to talk and had his cell phone, so we could actually go and stand outside his window, talk with him through those cell phones, and see him.
The building part that I got to go into was very well-maintained, clean, and organized. They had an area where you could bring things for the residents. They would have to send them to that area because this was really when COVID was starting to take off, so everybody was really cautious about everything. The area I was able to go into to send things down to him was very clean, very well organized, and they got the things that we brought to him.
The place is very pleasant and very inviting. It's comfortable inside, they let him have his things, like his pictures and cards around. It's really set up very beautifully.
Leanne Richards
May 28, 2021
I am a hospice volunteer and have made numerous trips to Burcham Hills. The facility is very clean and lovely. The staff is always attentive and friendly. The care extended to the residents that I have seen during my visits has been exemplary.
TracieM
February 09, 2021
This review is got Rehab. My poor dad is rotting in rehab and staff could care less. My mom calls nursing multiple times since they are not answering my fathers call light. The other day he requested his anti anxiety pills at 7:30 and got them at 9:30 even with two calls from my mother begging them to give him his pill. The amount of stress the staff have put my father through is criminal.
Open Heart Surgery Subacute Rehab
June 09, 2020
I was just discharged from Subacute Rehab after having open heart surgery. I am also a retired RN with experience in management of a skilled nursing facility. I can happily endorse the care and the team of professionals i encountered at Burcham Hills. Without exception, each staff member was focused on my needs and provided excellent, compassionate care with good humor, and integrity. I cannot think of a single aspect of my 2 week stay about which I was disappointed. Everything from the food provided, to the comfort of my room, to the nursing care, and the physical and occupational therapy were top notch. Attitudes were pleasant and team members clearly enjoy their work. Dr. Perry and Nurse Practitioner Betty were very responsive to my questions and quickly won my confidence in managing my medical care. Burcham Hills also has an excellent program in place to protect staff and patients alike in this time of COVID-19. I can enthusiastically recommend Burcham Hills when skilled nursing care is needed.
blue daisy
I was impressed with this facility from the moment I walked in. The atmosphere is warm and welcoming. What struck me the most was how helpful and friendly everyone was. The staff are knowledgeable and professional and go out of their way to take care of patients and visitors.
go green go white
May 30, 2019
Staff are always friendly, helpful and very knowledgeable.
Excellent campus, scenery set in the hill top of East Lansing.
Elder_care
January 02, 2018
While Burcham Hills is a great fit for many residents, it is not necessarily designed for memory care. The facility itself is quite elegant with good food and some very caring providers on staff. However, the care is designed for a "one size fits all" patient rather than the more personalized care that a facility such as Shine House in Haslett provides.
kelly265788
June 01, 2017
My father was at Burcham Hills. The rooms were not very welcoming. I thought the food was good, but the staff members were not very attentive. I didn't feel like we were getting the attention that we needed. They were friendly when I spoke to them. The place appeared to be clean and well maintained.
Anonymous106680350
February 25, 2015
Burcham Hills is very clean with pleasant furnishings. I do not see any patients sitting around in wheelchairs or anything. I have seen the residents interact with the aides when I went there, and my husband gets along really well with them. He is in a private room, and it is spacious. It has a hospital bed, a closet, and a bathroom. He likes the food really well, and he tells me all the time that it is very good. The facility does not have any odor. It has been around for 40 years. They have several dining areas.
Visitor86512750
June 26, 2014
My mother-in-law is at the rehab part of Burcham Hills. This facility is known to be a high-end facility. It's very clean and very new and modern. The staff that worked with her on a daily basis, from what we could tell, provided a very positive experience. The only problem that we had was that when it was time for her to be discharged, they discharged her with an inappropriate evaluation, and she was in a situation where within a month she had to be back in the hospital. It was an unsafe situation that they put her in.
butterfly4
February 29, 2012
My grandma was a resident at Burcham Hills. She had fallen and hurt her wrists and hip. She needed more care than our family could give her. After she got out of the hospital she went to stay at Burcham Hills. Although she did not enjoy her stay very much, this was only because she is very independent, our family thought it was a very positive place. The staff was friendly and accommodating. The food seemed decent. The rooms were small, but they were clean and private which was nice. The other residents were friendly as well. I would say that though that the therapy took longer than expected. Both daily physical therapy and the estimated time she was supposed to be there took longer than originally thought. I don't know if this is common or if maybe this happened because there was not enough staff. When my grandma was doing physical therapy she was not one-on-one. It was always in a group which takes a longtime. But over all I was very happy with Burcham Hills. I would recommend to another family or friend.
jlanedc
September 30, 2011
Burcham Hills is a wonderful community. From my experience the staff is professional and more importantly sincerely care about the residents. This being a for profit facility they do a great job keeping the facility in top condition. What really impressed me was the attention that is paid to nutrition. I have talked with numerous residents and never have I heard a complaint about the food. Every resident has the opportunity to work with a nutritionist that takes into consideration the needs of each resident. The community has a ton of activities to keep people engaged and active. As far as the staff is concerned they genuinely seem to care about each of the residents. That is the impression I left with after talking to many employees. When I asked 4 different employees about my family member that used to live there they each shared personal things about her. That was not unusual I found out, I was so shocked at the care they had for my family member that I inquired about others and they all knew lots of personal things that you would have to take time to learn. I would trust anyone I know to be cared for at this facility. Burcham hills is located in a very convenient location. Close to Michigan state university where they occasionally take the residents to different cultural events. Overall this is a great place with great people.
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