Arden Courts of Lely Palms
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- 6125 Rattlesnake Hammock Rd, Naples, FL 34113
- (239) 417-8511
- 4.5 ( 6 reviews )
- Nursing Homes and Memory Care





























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Description
About This Community
Memory Care is All We Do
We recognize that our residents have their own individual routines and interests, capabilities and needs. We set out to accommodate their individuality beginning with an assessment by one of our professional staff members. Working with you, we develop an individualized care plan which is regularly adjusted to meet any changes in your loved one’s routine or condition.
Arden Courts was specially designed not only to be safe and secure, but to instill a sense of home that enables our residents to remain as independent as possible.
Reviews
4.5
( 6 Reviews )
Lisa
March 07, 2021
My father was at ManorCare Health Services at Lely Palms in Naples for rehab. Our overall experience with them was crappy -- it was not good. I would say that my biggest complaint was that it was very difficult to get a hold of one particular social worker for, I think, everyone that was there. I would also not get return calls or e-mails. It was extremely difficult to communicate with them, and they're not responsive. My father was bedridden, so it was pretty hard for him to say anything about the services, but he left there with pressure sores and a really bad rash from not being changed enough. I just don't think it's a very clean place. When we visited, his wheelchair was kind of dirty.
They have gotten him back to the hospital a couple of times when he needed, but at the end, they were not making sure he was hydrated, and he ended up being transported to a doctor for a near kidney failure. The doctor said he just needed to be hydrated when they got him to the hospital, and he was able to recover. They were ready to put him in hospice. I called the doctor when he had his appointment and he said he's not going back there, that we need to put him in a hospital, and we need to figure something else out. Our problem was he kept testing positive for COVID. We actually brought him home and paid a lot for in-home care because we didn't want him to go back there.
George Bernstein
May 19, 2018
I was a rehab patient in this facility for three months following an auto accident. I found competent caring people throughout my stay. Although the building is not new the therapy and care could not have been better.
I was fortunate to have a private room. Some of the other rooms are doubles.
I did not choose to partake of the activities, as I was concentrating on my therapy.
The grounds are wonderful with a pond with wildlife.
A Loved One
May 08, 2018
ManorCare Health Services at Lely Palms' rooms were very clean and roomy. We had lunch and the food was excellent. My mom was there for a couple of weeks for rehab. The staff was mostly very good, but there was one person who was not very good.
visitor241357
May 31, 2017
Manorcare at Lely Palms was very old, about 30 years old. It had very large bedrooms, but the place itself was dingy and dark. They should light up the place or put on lighter paint, and they should update. They had activities, but it was just too old fashioned for me. They had villas, and it was like having your own little house, but you have to go to the main building for the meals. The villas had kitchenettes and lanais. Only the 2-bedroom units had washer/dryer. If you are in the 1-bedroom, they had a Laundromat on every floor.
cab5
February 23, 2016
My husband was in ManorCare first, then we had to transfer him because of Medicare and Medicaid, but he’s waitlisted to get back in there. The Northerners come down to Florida during the winter, so they take up the beds and reserve them about a year in advance. I have to wait for them to leave to get a bed back down here in my area. I thought it was great there. Everybody’s really great, which is the reason why it’s my first choice even though it’s a little further away than some of the other places.
lisa33991
July 13, 2012
My experience with Manorcare at Lely Palms was a positive one. I found the staff to be polite, prompt and respectful. Everyone was very kind to my mother. I had the impression that they really cared about their patients. When we needed housekeeping services on the fly they were there quickly and did not make a big fuss over anything. They just got things cleaned up and moved on so she wasn't embarrassed. The facilities were clean, modern and in good repair. The halls reminded me of a hotel and the room was spacious. There was plenty of room for all of her things and she had a nice view as well. Although she didn't partake in any of the social activities I was happy and comforted to see that there were plenty of things for her to participate in if she felt so inclined. The meals were healthy and tailored to her specific dietetic needs. She always had someone checking in on her to ensure she had enough water and was comfortable. Overall it was a positive experience and I would recommend this facility to friends.
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