A++ My 86 yr old mother was admitted mid Jan 22. She could barely walk, speak, feed herself, or function mentally and I thought she was actively dying. The entire administration (but especially Sissy and Andy) was extremely helpful in getting her set up with the appropriate care plan. Her doctor and nurses were open to taking her off medications I thought were contributing to her confusion and she has made a near miraculous recovery mentally. Additionally the daily rehab on her knee has been extremely helpful and she is walking better than she has in a year. I now believe she has many good years ahead of her and will be moving her to assisted living when the rehab on her knee and wrist are completed. Out of the 3 rehab facilities with the same knee issue in the last year, Accel’s rehab has been far superior. I truly believe Accel saved her life.

Desperately trying to get my father in law out of this facility. They are understaffed and continue to take new clients. My father in law had two turkey sandwiches for food over the weekend because there was no staff to cook. His room is filthy everytime I visit. He is dirty and laying in disarray. He has had one channel on his television for weeks now because no one will fix his remote. He has fallen with no one to hear his cries for help. He got pneumonia and no one let me know. He is now laying in a bed with poor circulation in his legs because no one gets him up to walk. He's left to his own most days. We didn't know this because he hasn't said anything and is wearing socks when we visit. The pneumonia happened this week after a fall. Do not put your loved one here. We are desperately seeking an alternative for him.

Had I written this review while my grandmother was at Accel, it would have been positive. The staff and nurses showed my grandmother immense amounts of compassion, respect and kindness. There were a few hiccups here and there but overall it was a great experience while she was there. Staff - Great. Everyone helpful and very hands on. The dining staff to the nurses and everyone in between was awesome. Facility - Exceptional. All new and great PT gym. Intake and getting her adjusted - Helpful and nice. Made it a breeze. Discharge - NIGHTMARE. Not worth going to Accel if this is how they discharge patients. The discharge from Accel has been an incredible fail. Liz, who helped us with discharge, failed to get the ecquipment my grandmother needs set up at home that virtually are life threatening without. It was reckless and careless and she has been zero help. She showed blatant disregard for her life and honestly should really rethink working in healthcare. We have talked to countless doctors, insurance people and nurses who all said that Accel 100% should not have discharged her without this. This has completely ruined an otherwise positive relationship and experience that we had with them. I am so so frustrated that Accel would discharge patients early like this without appropriate medical devicess at home. I would definitely warn people coming to Accel of this as it has taken countless hours to deal with and scramble to fix. The lack of discharge planning has jeopardized her life, and was completely avoidable. Shame on them. Such a shame for a nice place like Accel to make the transition home so difficult. BEWARE of using Accel if you are expecting to transition back to independent living. They clearly have problems with people in their administration that trickles down to patient care and safety. I know sometimes reading yelp reviews don't sway you one way or another but please read all of Accel's reviews as this has been an utter nightmare for our family.