My review is a tough one. The folks in independent living are well taken care of and the staff cater to their every need. For the money you pay it should be that way. When my mother fell ill and had to move from independent living to healthcare, the level of care drastically declined. There was little to no help. She waited hours to get help. We listened on the phone for over an hour while she cried in pain because no one would answer her call button. I have on tape one of the employees talking about the poor care and how they never see anyone from administration in that area like they do in independent living. The employee also said that they put covid patients in the healthcare area to keep them isolated from everyone but the residents like my mother had to suffer for it by being locked in their rooms for up to three weeks. She said she hated it there but had to do what she was told. My mothers mental health declined at GoodSams and she even said she was ready to go home to Jesus because she couldn’t handle the neglect any longer. This is a Christian facility but in this case they cared more about the bottom line then they did the people living in healthcare. I finally was able to move my mother. They treat her like their mother. They have three times the staff that GoodSams have. They clean her get her up and out of her room and even put ribbons in her hair. This is treating people with respect. I could go on but will end with a comment made by the nurse at Good Sams. I said my mother is physically and mentally dying here. She replied. That’s her choice and we are not going to interfere if she wants to do that. It’s not our job to save them. That sums up the care she received.

My mother-in-law is in Loveland Good Samaritan for rehab, and it's been great . She enjoys the food, the staff she loves, and the rooms are good. She should be moving to assisted living this coming week. They've got several dining halls, a big restaurant, they've got a swimming pool, rec activities, but she's not taking part in that. They have taken very good care of her. It's clean, very nice, the people are nice, and everything is good.