My father was there for two nights, first night he was found on the floor at 5am, second night his red button for help did not work.

At times it can be really busy, but you know what you can expect from facilities as such. So some of them have better stuff than others and some of them offer different services. Overall, the facility was okay, but not necessarily what I was looking for my parents. The staff was wonderful and friendly.

There are activities every morning in the dining room ranging from morning exercises, balloon toss, residents would play with a parachute, they would bake, etc. I observed the nurses to be prudent in their care, but I have witnessed some breeches in protocol. Small things involving meds and treatments, but nothing too significant. The facility itself is relatively clean. I would see the help mopping the floors daily. The patio/ backyard area is very well maintained. Beautiful greenery around the walkway which lead to some benches around some flower bushes. The CNA's are generally loving and friendly with the patients. I see them joking and actively conversing with the patients throughout their morning care. One thing i noticed to be a recurring thing is that call lights tend to be unanswered for awhile. This may be due to low census for the day or the busyness of the staff, but there are times where patient's have to wait a couple minutes before a light is answered.

This is a skilled nursing facility in Walnut Creek, about 20-30 minutes east of San Francisco. It's clean and light, and the PT and OT programs are good. The thing I really like about them is that they're very flexible about dealing with dementia and the attendant behavioral challenges. I had one client who was obsessive compulsive and had other behavioral issues, and they handled her well. Overall, the care staff is attentive and responsive. They have good communication with families, too. The food is also good--and plentiful. My clients give them good marks for both the daytime and nighttime food.