My mother has moved into Noel Manor Retirement Living. I have always liked it. I've had several relatives there and they have always done a really good job. My mother seems to have adjusted to it pretty well, and she has accepted it as much as she possibly can in her state. She has been doing pretty well. The facility is fairly new and up to date. They seem to have enough personnel on hand. I didn't hear of any shortages. It's a pretty unique or pretty nice layout they've got. They have pretty good activities, and the food is fairly good. The staff members are very respectful, very polite, and very caring. I have not tried the food, but I have seen the menu and it seemed to be pretty good. The place is just one straight line basically, so you don't have a lot of confusion going on, and you should be able to find your room pretty easily, and very seldom I would think, they would get lost. It's pretty well laid out. They got an exercise program first thing in the morning. They've got bingo. They've had like music. One day we were there, they had a harpist who was playing the harp. They have music entertainment, and they'll take tours every now and then. My mom can go out of the facility whenever she wants to as far as if she's with somebody and they don't give her any hassle with that. The only thing they ask is how long they're going to be gone, so they know what to watch for. They're pretty good that way. They're all pretty high priced, but Noel Manor Retirement Living has really probably the most bang for your buck. They have a patio, and because they're in a straight line pretty much all your windows face outside. One half of the building faces the woods, and the other part faces the parking lot. My mom went to the side that faces the woods, so it's a really nice view.

Please do your research on this facility. Our family member's experience here was very poor. She was a resident for a month and she needs a high level of care. We did a lot of research but still have been very disappointed in this facility and would not recommend it. The facility was always understaffed esp during holidays/weekends. Many of the staff were not trained. When issues arose (like a pressure wound), the handling of the matter was poor and we were told no one on staff was able to dress it, requiring us to find additional help. They provide transportation, but during the interview process we were not told about the mileage limit and availability. There were daily activities that our family member enjoyed, but the type of program and the interaction were not to the degree we were promised prior to admission. The food was poor. The building itself is very nice, new construction with large rooms and bathrooms with senior friendly showers.

My in-laws are in Noel Manor. It is independent for one and memory care for the other. We did a lot of comparison with the other facilities, and it is a little more expensive, but it provides what we need, and the proximity to us is a better convenience too. The only thing I would find a little odd is that the room has a little kitchenette and really in memory care I find that unnecessary. But the size is very adequate, and it is spacious. The staff clearly knows what they are doing. They are very patient and are also very helpful in giving us ideas and suggestions about how to handle things and not to worry and being able to explain and help us understand what is going on.