My father-in-law is living at Highgate at Vancouver right now. I've never been inside of it because we transferred dad into it while Covid was strong. I've never been inside except for the very front door. I don't know what it looks like, I don't know anything, but the staff there is incredibly friendly. He's in memory care. The only activity that dad does is bully people right this minute. He's so far gone in his mind that he doesn't even know what's going on, so I'm looking for a place to take him because they don't want him there anymore and that's the sad part. I honestly believe that his behavior changed once he couldn't go out anymore. We were picking him up once or twice a week and taking him out and doing stuff with him and then when that quit happening, his behavior changed. I think that if he was able to get out and do things more, his behavior should change back to better than what they are now. He's clean every time that I picked him up. He's put on a lot of weight since he went back there. I'm going to say that they are treating him pretty good and he likes it there.

After two placements with unsatisfactory results, the staff at Highgate Vancouver have been a breath of fresh air. They are responsive, proactive, and accessible. More importantly, they have earned our trust by providing quality care that addresses Mom's physical, emotional, and cognitive needs. The family is especially appreciative that they have an ongoing and predictable activities calendar.

My parents have been residents of Highgate for nearly six years, having started out in an independent living villa, moving to an assisted living apartment, and finally to the memory care cottage. A main factor in choosing Highgate was that my mother could be cared for throughout her progression of Alzheimer's, and now that she is in the final stage of her disease I can say that Highgate's care for her throughout has exceeded our expectations. I visit often enough and interact with the staff such that I'm confident in saying that this a group of genuinely caring people. I'm constantly amazed at how much the caregivers truly do care about the well-being of my parents. The nursing staff is excellent as well. I am kept well informed at all times.

Superb staff. I spend a couple of hours there each day with my Bride. I am amazed by how they lovingly interact with each resident, accommodating the needs of each.

My mother has severe Alzheimer's. We were at a point that she needed to go into a care facility. I researched, and visited, numerous sites. When I went into Highgate, I was impressed immediately. During the visit of the memory care unit, the Director said hello to and knew the names of patients in the unit. Some of the patients, those that could, even communicated back knowing her name. The other staff were interacting with patients that showed care, activity and help. Most of the other facilities had very little interaction with patients, these units were quiet and the staff seemed just there doing a job. At Highgate, I was very impressed with the Director and her honest concern for my situation and mother's needs. The staff at the facility showed that they wanted to be there, had interest in every patient and their unique needs. The facility was clean, bright and provided a large area for movement, activities and interaction. After moving my mother in to Highgate, her whole condition has improved. She has put some healthy weight on, her facial impressions show more interest and observance of all activity around her, she is well fed, clean and daily activities have improved her actions and movement. The staff is caring, show interest and concern, friendly and even in times they need to be more firm with a patient I've only seen them handle in a professional and positive way. I only have one mother in this life, and having to deal with such an awful condition as Alzheimer's, I am very happy that she, and my family, have the wonderful help she is getting at Highgate.

My brother suffers from early on set Alzheimer's. We cared for him in our home until he became a danger to himself and us. He was not violent but he would wander about the house at night turning on the stove , lights and performing other acts that could have disastrous results. Committing him to a home was one of the most difficult decisions I have ever had to make so we researched several facilities before we settled on Highgate. Some of the homes were like heaven's waiting room as my wife put it. Patients were left to their own devices sitting around watching TV, no planned activities that sort of thing. Highgate on the other hand provided organized activities, a wonderful caring staff, van rides and just an enjoyable caring environment. My brother is cared for by the best. All of the staff treat him as they would their own family member and he truly enjoys himself there. It is not an easy decision as I said, but you need to consider that due to the stress of caring for a loved one and the demands placed upon you and your family that unless there is some relief the caregiver predeceases the loved one in 50% of the cases. This leaves your loved one to care for themselves with no one else to represent them or their well being. In a facility there is 24 hour care and at Highgate, the care is amazing. The caregivers almost become an extended family