The facility is clean and staff are kind and helpful. They’ve been great getting my grandpa adjusted to living in a memory care facility for the first time.

My grandfather in law moved into this facility and Nicole made it the easiest process! She was constantly communicating and telling us how it was going every step of the way. The facility is beautiful and I am beyond happy that we chose this place!

Have worked closely with family on admitting and has taken great care to ensure my dad was adjusting well to his new environment

My uncle has been with Meridian at Stone Creek since December of 2020, and I am satisfied with them. This is a Pacifica Senior Living Community, and he has been in one of those in California. I live up here in Washington, so I actually just transferred him straight across. It is a new facility and has professional staff, so I'm pleased so far. The facility is beautiful, as far as first impressions when you walk into the lobby. He is in the memory care section, but the room is larger compared to the room that he had in California. It's a private room with a shared bath and bright window light, so we liked that. It's also accessible from the freeway and in a quiet neighborhood. They've been very, very cautious in December before they were infected with COVID, but right now they are on lockdown because they have a COVID case. I'm looking forward to this summer, when they take memory care people out on excursions again, as they advertised.

THIS REVIEW IS MY PERSONAL STATEMENT AND MY PERSONAL REVIEW. After agonizing over the decision to move both Mom and Dad into assisted living as they suffer from Alzheimers and Parkinsons -- we toured various places. We read reviews. The Meridian was beautiful and had a familiar name to Mom and Dad as the neighborhood they lived in previously had a restaurant named the Meridian they visited frequently. During the tour and interview process HEAVY emphasis was put on the fact that the rooms available would rent quickly and there would be no room available if we did not decide quickly. Oddly enough - during our parents time, there always seemed to be an empty room or two - perhaps I'm just confused or simply wrong and rooms just looked completely empty. Anyway..... Initially things were good - we were there almost every day. We did their laundry and helped clean their room. We ate meals with them. The staff we encountered daily were friendly and helpful!! Then COVID and lockdown happened!! During this time period, 2 physical altercations ensued causing injury to Mom in Memory Care. We had a hard time understanding exactly what happened and different versions came from different people. Staff taking care of them seemed to us to change often and when we would see Mom and Dad -- they were rarely wearing their own clean clothes. They appeared disheveled. When we did eventually get into their room -- we discovered feces everywhere. Of course we immediately complained and called staff. To our horror, 2 full days later when we managed to get in again - the feces was still there!! YES they let my parents live in that filth for 2 more days - God only knows how long it had been there before we got inside and, of course we have photographic evidence and we filed various complaints!! Mom and Dad are now in a clean, private home where they get the attention they deserve and -- frankly, that they are paying for DESPITE THE LOCKDOWN AND COVID RESTRICTIONS. IMPORTANT TO NOTE: ONCE WE REMOVED THEM FROM THE MERIDIAN AT STONE CREEK, WE DISCOVERED MOMS WEDDING RING WENT MISSING AND IS STILL MISSING MONTHS AND MONTHS LATER!! MOMS GLASSES (WHICH SHE MUST WEAR DAILY TO SEE) WENT MISSING AND ARE STILL MISSING MONTHS AND MONTHS LATER!!

You guys are great! Thank you so very much for taking care of our loved one in memory care!