Memory Care community - Spring Oak Assisted Living of Petersburg

Spring Oak Assisted Living of Petersburg

590 Flank Rd, Petersburg, VA 23805
(804) 861-6977
4.2 ( 1 reviews )
Assisted Living and Memory Care

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About This Community

At Spring Oak of Petersburg, we believe that retirement is a whole new beginning. We are therefore committed to providing your loved ones with the highest quality care possible and ensuring that our residents are treated with kindness, care, and respect. Our goal at Spring Oak is to foster independence whenever possible and to allow your loved ones to experience retirement the way it’s meant to be. The dedicated team of professionals at Spring Oak of Petersburg truly value and respect the individuality of each our residents. Our staff has been carefully hand-picked so that you can feel completely confident in the care provided for your loved ones. At Spring Oak, our goal is to provide personalized assistance that allows our residents to preserve their independence and self-respect, all without compromising on the care that they receive.

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Reviews

4.2 ( 1 Reviews )

Lauren

June 06, 2022

My grandfather moved to Spring Oak Assisted Living of Petersburg. We talked that we would pay until he was private pay using the spend-down until Medicaid was approved. Well now that was approved, but they want to hold us to paying private pay even though he has more money left. So they don't want to bill Medicaid and get Medicaid money that should be retroactive from December. So we've been arguing back and forth because they want to hold my mom responsible for paying the balance due. They just want the private pay money. Otherwise, my mom's really happy with the care that she's getting, so that's all good. They have games, they do events with the residents every so often. They ask, but since my grandfather is stubborn and didn't want to do anything, after several days, they just make him more active. That's good because he needs to. The staff is very friendly and very respectful, and they know certain things about my grandfather. It's nice that they have that personal touch with them.