Parent in need of daily care does not get consistent care. Lack of management and oversight of staff/aids duties. Nurses are very good and reliable. Lack of space to walk around outside is a minus. Nice terrace but no place to take a walk outdoors without driving to park. The building can feel quite small quickly. The activities manager tries hard to provide a variety of activities. The quality of entertainment is mediocre, could be better musicians hired.

We went to the memory care of Brandywine Living at Alexandria. The things we liked best about it were the number of healthcare professionals who are assigned to make sure that the residents are getting the right type of care, the cognitive therapy, and the physical therapy. I also think there's a nurse assigned to that facility so that there's on-site care depending upon the needs of the residents. I liked the fact that they have an in-house chef who can cook types of food the residents like. There's a butler service, or someone who can help make sure that the nutritional needs and food preferences are met for the different residents. There's a very good demonstration of safety and security in the memory care area. It's very secure; the residents are not going to be at risk as far as leaving the area that's considered memory care and going to different areas of the community unaccompanied. That's important, obviously. There seemed to be a lot of activities offered for the residents. I think they have a courtyard or a terrace area -- an outdoor-type area where during nice weather there can be outdoor-type activities. When we first walked in yesterday, we got the impression that it's a very new facility, a new community, and very well appointed. There was a huge tropical-fish tank that greeted us when we first came to the door. Not only were our temperatures taken as visitors, but we were given a rapid COVID test, which is the only place that we've experienced that. The Brandywine told us that not only did they not suffer any COVID-related deaths, but they never had any positive cases either, which speaks well for the fact that they were able to keep the residents safe. We are considering Brandywine for mom.