The facilities at Primrose Retirement Community of Washington are very nice. For the most part, it's clean, but it is lacking probably a little bit in the resident's rooms (they're doing better than what they did when we started though). Mom has been there for a year. They just raised our rates, and that's the second time they've raised them. They raised them last July and now they're raising them again in February. The facility is beautiful. Memory care does not have a lot of amenities. They have a hair salon that you can use or you can have a beautician come in once a week to do your hair. They also have an area where people can get together and watch a show. Their staffing is kind of hit-and-miss. Some days they have enough and some days they don't. They have a few people that are wonderful with the residents and then there are a few other staff that are just there because they need a job. The food doesn't have a lot of variety. For a while, they got pizza every night for dinner and that didn't go over well with old people. Their activities are a hit-and-miss, too. They do activities with them and take them for a ride, but the activity director needs to be cloned. She's wonderful, but if they don't have staff, she becomes part of the staff.