My father was treated horribly in memory care at Spring Gardens. Hell on earth. They would not let me leave the building with him until they had “broken him”, meaning until he had lost the want to leave. The staff was very cold. He had Alzheimer’s and was sent by ambulance alone and dropped off at a hospital alone and afraid, and Spring Gardens didn’t even contact me. A social worker at the hospital (not Spring Gardens) called to let me know he’d had a “fall” and that Spring Gardens did not want him to return. There were no bruises or injuries. When I contacted Spring Gardens I was given 3 different answers as to why he’d been sent to the hospital. One was because of a fall, another because he was being belligerent, and another because he had slumped over in his chair. It was extremely frustrating, heartbreaking, and devastating trying to find a new place for him to live last minute, and at the time there were very few options. Please look elsewhere if you care at all about your loved one’s wellbeing.