My mom has moved to Mustang Creek Estates Sachse. I like it because it felt like a home setting. They're set up in seven different houses with their own kitchen, living area, and everything. The staff is very friendly, helpful, and attentive to my mom. My mom doesn't do much, but they did some activities from time to time. They have games, movie nights with popcorn, and sometimes they'd have ice creams. It is very high-quality care at a lower cost than what I found other facilities to be.

My mother needed to be in a memory care unit. We were blessed to find Mustang Creek Estates Sachse. The facility is beautiful, like a family home. The staff are all caring, loving people. The staff stayed in constant communication with me about the status of my mother. I never felt anxious about leaving her there because I knew she was being cared for and loved just as she would have been if we’d been able to keep her at home. This place and the staff are true blessings to the residents there.

My mother-in-law moved into Mustang Creek Estates of Sachse three months ago. She's in memory care because she has dementia. They allow us a little bit more flexibility to come see her because it was COVID when we put her in there. When she got her vaccine, they also allowed us to get our vaccines at the same time. I think they do the best they can with what they have, but they have the same problem that any other facility of this sort would have: they have trouble getting and keeping workers. Once you get used to somebody and try to get them trained on what to do for your loved one, new people would come in, so you're constantly training people. They have people there who didn't get the training that they need to work in memory care. For instance, if it's a new person, they have to come in and help her brush her teeth. My mother-in-law doesn't know how to do that. You've got to hand it to her and put the toothpaste on the toothbrush. The staff will say, "Here, put these clothes on," but she doesn't know how to do that, so you have to help her with that. So, they're confused. Many times, when they hire people, they don't give them the training that they need to understand what memory care means. Some people can remember some things but in her case, she can't remember anything so she needs more assistance. Once we've trained them with that, a new person starts. They have some of the same issues that all of those facilities have. They have trouble keeping people, they have trouble training people, and they have trouble with the service. What they do that we need is twenty-four-hour service so that my mother-in-law sleeps well at night. We're constantly training people and we even help with that. They allowed us to put a camera in her room so we're able to see where we need to step in. Some of the staff are good and some of them are just learning. The place is clean, they give the residents three meals a day, and they have activities. They have music, board games, field trips, and ice-cream day. They have different types of things.

My mom has been in Mustang Creek Estates for a few years now, and it has been a pretty smooth experience. It is a newer facility, so it's nice and clean. The staff seems to be pretty nice too. They give me a call and inform me if she needs anything. They just have a high turnover rate, but I understand that. My mom doesn't really take part in many of the activities. Every time I'm there, they seem like they got a lot of stuff going on. She's in the memory care unit so they do some chair aerobics, some little dancing games, and puzzles. They also get their nails and hair done, and they go out on field trips.

Mustang Creek Estates was very nice. The people there were very nice, too. They have one area that has a television and where they do recreation. The only thing I didn't like too much about this place is that they didn't have any areas that were fenced in so that they can go out when the weather is nice. The facility was new. The staff was very friendly. They seemed to be very caring of the people that they were taking care of. The memory care rooms were fairly large with nice bathrooms and closet areas.

Mustang Creek Estates is our number one choice. They had a completely empty building, so we were able to drive up there and look around. The staff seems engaged, very friendly, informative, and seemed to understand what we needed. The facility was very clean, very modern, it was just a nice experience. We were not rushed as we took the tour. The lady that was there was very helpful the entire time.

No call system for more alert residents. Caregivers have to cook, clean, and provide care. Found caregiver asleep at night when mom had called about another resident wandering in her room at night. Food always tough and not easy to eat. Laundry always wrinkled and faded. Bathroom always a mess. Mom was here a couple months a year ago. Now I see that if your loved one dies, this facility charges for 30 days after date of death because you have to give 30 day notice!?? How does that even BEGIN to make sense!!!??? What a nightmare for a family. Shame on you, Mustang Creek!

We like Mustang Creek Estates Sachse Memory Care and my mother-in-law likes it as well. The layout is perfect and it makes it homier. The food is good, but the flavors could be a little bit better. They were creating picture frames and painting when we were there. Her room looks good, but it could be a bit more spacious or wider to give more room for the bed.

Toured this place was impressed. It smelled good and the patients were clean and well cared for. The staff are their best asset as they are really friendly and engaged with their patients. The layout is really good as the houses are smaller so less chance for my dad to get lost in the hallways. Nice quiet neighborhood so no loud noise from traffic.