We toured Villa South Assisted Living & Memory Care, and we were very impressed. The staff was absolutely incredible. They seemed to be very caring. The patients seem to be very fond of their caretakers. One lady stopped us and said that this man is such a gentleman, and she was one of those old-charm ladies, and she was just so impressed with what a gentleman he was. And she couldn't have been nicer about him, which means a lot to me, because I want to hear what the residents have to say. And they just seemed willing to answer any and all questions. I like the fact that they do a complete background check on anyone who works there, or will have any contact with the patients. It's not the Taj Mahal, not a lot of crystal chandeliers and all of that. But when I'm looking for someplace to care for my ex-husband, I'm not looking for luxury. I'm looking for comfort. I'm looking for people that actually care about him, and won't abuse him, and will actually take care of him and care about his well-being. And that's what I found there. The accommodations are older, but they're clean, they're well-maintained. The room that they were all sitting in, watching TV, appeared to be a little dark at first, but then I realized it was because they have vision problems, and it was easier for them to see the TV with the room being darker. So once I understood why the room was dark, because I prefer a sunroom, I thought, OK, they're accommodating their guests. So I was very impressed with it. I saw two rooms. The smaller one is only smaller by maybe 75 square feet, so it's not really that much. But it's enough for a chair and a bed. The larger one was enough for a chair, a bed, and a tiny table kind of thing. So, the accommodations were adequate. You didn't want it to be too big, because they don't need that much.

I toured Villa South Assisted Living & Memory Care and I was very pleased with what I saw. The residents seemed to be happy and there were activities going on that the members were participating in. I liked the security of the memory care portion. Like how they tried to create a personal space and decorate it nicely. It was very visually appealing and yet not over the top where it was too much for someone who is struggling with Alzheimer's/dementia. It was also really clean. Everyone was extremely friendly and I felt very comfortable if I chose to have my husband there. The employees were very knowledgeable. They were good listeners and able to answer all my questions. They encouraged further contact with additional questions that I may have. They were very understanding and interacted very well with all the other people that we came across. The rooms were nice. It was just what the memory care residents needed. It was simple, safe, and was the right amount of space to make a home for my dad to be comfortable in. It's very maneuverable. The dining area was very nice and very welcoming, too. They had some options of where they ate; it could be together, it could be per individual, or even eating in the room. There were a lot of options and it would fit my dad and his personality. I liked that they had activities that involve physicality/movement. In the memory care part, there was a game area where there were puzzles, games, and other activities. There were certain places where you could sit and look outside. There was a location that occupational therapists or any additional support people could meet with the residents if they weren't doing it in the room.

I loved the surroundings of Villa South Assisted Living & Memory Care. It was very warm and comforting. The residents were well attended to. The staff was very understanding, very knowledgeable, and compassionate with what my family has gone through. They had an activity room and a common area where they have their gatherings.

My brother was placed in assisted living in Villa South Assisted Living & Memory Care, but after like three days he decided to walk home, and he did get out, so at that point, they've moved him to memory care. He's been in memory care for about a week now. So far, I'm happy with the communication between the community, after all, I'm in California, and they're in Texas. They've communicated with me on several different occasions regarding his progress, their plans for him, and what they're doing with him regarding his independence in the memory care unit. Because he has a very poor short-term memory, but his long-term memory and his ability to care for himself is good, he is sort of betwixt and between, and so they're trying to give him as much independence as possible, and they've been good at that. They've already allowed him and escorted him to the activities in the assisted care living group because he fits in better with that. I like the way they're trying to make him fit in up to his abilities, and they're very attentive to that. What they've told me about is that, in memory care, activities are mostly verbal, and he doesn’t need that, and so they're allowing him more active activities in assisted living. We were in Texas when we placed him, so I've been there on three occasions. The first thing I noticed was that all the staff seemed to know the people and spoke with them and interacted with them whenever they walked or anything. They knew the folks, they talked with them, and they interacted with them, and in a lot of places, people just stood by and supervised from afar. So, I like the fact that they interacted with the folks and genuinely seemed to care about their progress and their comfort. They have all been great. The facility is older and so that reflects itself in some ways, but the rooms, especially the assisted living rooms, were nice. They're bright with a lot of space for the price. They have even ones that are like studio apartments, and I thought that was nice. The ones in the memory care are really very basic like a rectangle with the bathroom. It's good value compared to others.

The staff here treats my mom like family and are very good at keeping me updated about her health and well-being.

Very caring staff. This is the best place I could have found for my parents. Villa South was recommended by old neighborhood friends who had great experiences with their parents.

Very friendly staff but also have a great knowledge of how to work with residents. Great facility worth checking out.

My mother-in-law was a resident at Villa South in their Stepping Stone Memory Care Unit until her recent passing. From the day we moved her in, we knew she was going to be in a place where she would be well taken care of. The facility was clean and the staff was exceptional, from the Executive Director down to the wonderful staff who made sure her daily needs were met and who showed her love and compassion. We would highly recommend this facility to anyone looking for a place to provide care for their loved ones.

The minute we walked in we knew this was not the place for my mom. We stood at the counter for more than five minutes, and they saw us walk in, and we were never helped. We were there for the memory care and we walked freely through the facility. Once we were given a "tour" ( lasted about 7 minutes), we were disgusted. The smell of urine was overwhelming. The paint on the walls was scuffed and faded, wallpaper tearing off the walls, smoking in the outdoor area, packed "activity room" , "dining room" "living room"(all the same area). We left and both had a headache and felt sick to our stomachs. I could never leave my mother or any of my dogs there. Very sad. In my son's words, "It seems like people are just here waiting to die." Almost had me in tears thinking about the current resident and what the must endure on a daily basis.