Swan Manor has assisted living and memory care. However, memory care is just a locked-in area, they don't have any activities, and they're not able to freely leave that section. Whereas in the assisted living, they can just walk around and leave, go outside, and do whatever they want to do. In their memory care, you're locked in and that's the only difference. There are no planned activities at Swan Manor. It's old and dark. The staff during the tour was good, but once I heard that they did not have activities, it made my mind up fairly quickly because I wanted mom to have stimulation and not just sit in her room all day, other than going to meals. It looked clean, but it had darker lighting. It wasn't as bright. They didn't show me the dining room, but I know they had one. The place was quaint. It's more of a 60s architecture. They have a secure outdoor area that you can go into. The other thing I did not like about them was their visitation policy. It's one person per day and they had no in and out privilege, so if you go in and leave, that's it for the day.

My mother was in the memory care for 9 years. She was always clean, and taken care of. The staff is trained and so good at working with her and getting her to do the things she didn't want to do. They have activities for them to do and encouraged them to all participate. They would bring the residents to the front so there would be more interaction with them. We were there a lot and never saw anyone treated badly. The memory part is much different than assisted living. It takes a certain training to be able to care for them. Some of the staff had been there the entire 9 years. That says a lot about the type staff they have. I thank all of them for the care they gave my mother.

My mom is in Swan Manor Assisted Living. She's in the back part where it's special needs, kind of more advanced care. They don't do as much as I thought they would. They pretty much have a room there for them and they feed them 3 meals a day. There is a nurse there some of the time, not all of the time. It's not a whole lot of one-on-one care at all. They'll give them their medication. They have very few staff there, there's only a couple of them, so I would say there's probably 13 or 14 patients there. So that's kind of stretched thin sometimes. The room is nice. It's just one big room, and you can fit a twin-sized bed in. They have a TV; you can get your own cable or Dish Network. They have a bathroom and a very small shower. There is one window, in the back of the room, so they can see outside. As far as activities, there's never been anything there. They don't work with them. Actually, my mom, she can walk down to eat her 3 meals a day with a walker. And then she just automatically comes right back to her room. They have like a gathering place right next to the dining room. They have a TV and some chairs out there, but no one ever really does anything with them or works with them. There are some patients there that are in wheelchairs, their mind's not real good. I think a lot of times they leave them out there so they can watch them all in one place. Because if they went and put them back in their rooms, they would have to either come by a lot and check on them or something like that. So, they leave them out in that area. But my mom's been down there quite a few times and she said there's just nothing to do. Yeah, they have a TV on, there's a few tables, but there's no one there. I mean they just kind of sit there, they don't work with them or have games or anything. I kind of asked the lady before I put her in there about that, she said well, right now, since Covid's here we don't have a lot of activities. But now I noticed at the front where there is the assisted living area, where they are able to go around a little better, they do have bingo and different things for them. But back there where she is, I don't even ever see them working on a puzzle or maybe playing a little game. I don't know if there's not enough people there that could participate. But that's why my mom just comes straight back to her room. There are a few of the staff that are really, really good but then the majority are either burned out of doing their job or they just don't have a very good attitude. Value is good because I checked around other places and they are almost double. I have not tried the food, but my mom says there's really good days and then there's really bad days. Like if you come down a little late, you're going to get a sandwich.