My loved one has moved into Pacifica Senior Living Skylyn. It's a really nice facility, and they were responsive to me. They reached out to me really quick. The layout is friendly. They're doing a fine job with the upkeep. The staff members are friendly and helpful. They offer meals. The food I had tried was fairly good. It's nice and tasty. I have noticed some activities posted; but with her situation, she's not really able to participate in them. It's a decent value. It's total care with meals provided and cleaning provided. They even do the laundry. They're just short of staff. They're doing the best they can. If they were fully staffed, it'd be a whole lot better.

My brother moved into Pacifica Senior Living Skylyn. I like the apartments that they have there and the security. I think in the hallways, they need to have cameras. It is an older facility, so I understand about the condition of the place, but it is OK so far. They have dog therapy where they bring the animals in. That is good for my brother because he loves dogs. As far as what I have seen, the facility is up to par. I think they need to come in and clean the patient rooms more than two times a week. I think I'm paying too much because it is an older facility. There are new facilities in the area that are about the same price.

So far everything is fine with my mother in Pacifica Senior Living Skylyn. They're very attentive, very good, and very professional. Her apartment is perfect, and she seems to have very good appetite. With the COVID virus, there's very little I could do, see, or visit. She's in a private room and the layout is fine. It's great.

My mother-in-law was at Pacifica Senior Living Skylyn. She was in both assisted living and memory care. It was terrible. She got out of the facility. They didn't even know she was gone. They never notified us when they sent her to the hospital. The workers were never available and were never in sight. That was a terrible facility; they should be closed down. The floor that my mother-in-law was on was filthy. When we went to move my mother-in-law out, the cooks were in there cussing and carrying on, and we could hear them. There was no workers around the residence. They didn't approach us or anything. I had to go to hunt for them to give them their key back, and then they tried to keep some of her furniture. We didn't experience anything positive there.

I have a family member in the memory care assisted living. Her medicine has been changed and not given including a mind medication. Also we got a bill for April telling us not to pay that we had a positive balance. The. May bill is given and we have been rebilled for what the last month plus new month and we now owe $7000. Business office is a mess and medications aren't given appropriately. How can we be told not to pay and then get a HUGE bill for the next month with the previous month on the bill!

My mom has Alzheimer's and is in this community. They are wonderful. It is not elaborate, but it is nice and clean. Mom is in an apartment with a little foyer and a kitchenette, which had counter, cabinets and refrigerator. Then there is living room area. They have their private bedrooms, which are spacious and a bathroom. The family of each person can come and have their privacy in the apartment. They can also meet in the TV room where they gather where they can talk. There is also a long hallway in the facility where there is piano. On the right there is a room that looks like an outdoor park. They have a mailbox there and they can walk on the patio. It is like a big family. The staff is good to the residents. They treat all of them the same. The really go out of their way and tell me how much they love my mom and the other people there. The nurses there even use their break time to pick up medicines for the people who didn't have any family. When mom first comes in there, she thought the building is on fire and she keeps going out but she didn't get hurt. Then she go into another room where she kick the window and re-arrange the furniture. They call me and tell me: "I just want to let you know how things are going. Your mom, I don’t really know what caused it, but she kicked out a window" and I say "Oh my gosh!". Then she says: "Then she moves some furniture in another room". I say: "Okay, tell me how long to get that window repaired". She says: "Oh, no. This is her journey. She is on a journey that she didn't understand. If something in her past that has come into reality then we'll have that one to face. You don't have to worry about it. We just want to let you know that she is okay. She didn't have any scratch or hurt anything when she kicked it out and she's fine". They know this is a journey that these people are in. And, each one has a different journey. The just follow the journey and if they get irritated, they just talk around it and try to get them to steer them to a happy direction. You don't find these kind of people everywhere. As long as mom is happy and I know that she is happy, then I am happy.

Since Skylyn Place has a memory care facility, we opted this place for my mom. It was also the one closest to us. Right now she is on their waiting list. They have apartments that are basically the same as with the assisted living part of the facility. They also have two-bedroom apartments. The difference is that their memory care is a lockdown facility for Alzheimer's patients. The staff was very nice during my visit. They told us that they have activities in their memory care unit. What I like best for this facility? Well, I'm just glad that they've got a memory care unit. There's not that many of them around. Also the price is reasonable.