The Retreat at Carolina Bay

  • 1340 Carolina Bay Blvd, Hartsville, SC 29550
  • (843) 938-0500
  • 4.3 ( 2 reviews )
  • Assisted Living and Memory Care
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Related Costs

  • Rent Plus Care Fees
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  • Entry Fee
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  • Assisted LivingStarting At:
    $3900/month
  • Memory CareStarting At:
    $5400/month
  • Room and housing options

    1-bedroom apartments

    Companion Suites:We Do Offer Companion Suites

    Studio Apartments

  • General

    Resident Capacity:60

    Pets:Small Pets Allowed

Description

About This Community

The Retreat at Carolina Bay offers premier assisted living and memory care with superior personalized care and a compassionate staff. Situated in Hartsville, SC, our state of the art facility offers luxury style accommodations with a comfortable, small-town feel. Phoenix Senior Living is a company built on love that spans generations, offers ideal assisted living options for seniors and specialized services for those diagnosed with Alzheimer’s and various forms of dementia. Phoenix Senior Living, whose leadership collectively has been serving seniors for more than 30 years, believes that transitioning into your new home at The Retreat at Carolina Bay welcomes a new chapter in your life, where seniors can live as independently as they desire — a life where seniors live, love, learn.

The Retreat at Carolina Bay wants every resident to live life to its fullest. Our community encourages purposeful living, individually tailored to complement each resident’s unique interests, life experience, and abilities. From the moment you enter The Retreat at Carolina Bay, it will become clear that our aim is to instill purpose and love in our seniors through our specialized programs and services. We exceed the expectations of ordinary personal care and treat our seniors as a beloved family member. Our Live, Love, Learn philosophy embraces the National Wellness Institute’s Six Dimensions of Wellness: Cognitive, Emotional, Physical, Spiritual, Occupational (sense of purpose), Social

Everything we do at The Retreat at Carolina Bay begins and ends with service. Our executive team and knowledgeable staff uphold the highest standard of excellence in both our assisted living and memory care settings. Offering superior, innovative, and personalized services for seniors, our goal is to consistently engage our residents in meaningful activities and assure them that their beliefs, interests, and lives matter to us.

We at The Retreat at Carolina Bay recognize that aging and memory loss can affect everyone differently. Our facilities and services are designed to meet each resident’s individual needs, organized and delivered by a team of trained, dedicated, and engaged associates. Our mission is to cultivate a nurturing community to serve seniors with the personalized care they deserve.

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Reviews

4.3 ( 2 Reviews )
review users
Rene
April 17, 2022
We have chosen The Retreat at Carolina Bay because there is a small number of people there. It's not crowded at all. It's very clean and modern. It's also close to my home. They had several activities. We didn't stay long enough to get a review on that, but the staff went through them with me, and she showed me the locations where they do their activities like painting and crafts. The activity area was very clean and organized. I talked to the director, and I met a couple of staff members, and they were very friendly and cordial.
review users
Florence SC
March 25, 2021
Midway through the Covid-19 lockdown, mom had to go into a memory care unit. The Retreat in Hartsville had a great reputation so she was placed in their memory care unit. The issue I have is that they didn’t communicate to dad the numerous narcotics they were giving mom on a daily basis, and they didn’t monitor her movements while she was ON those narcotics. During the brief visits dad was permitted, mom was clearly drugged up, totally confused, and had very poor balance. During her time there, she fell 6 times. The last time was when she tried to get out of a chair in one of the common areas but, even though an attendant was in the vicinity, mom didn’t get any help or guidance, and ended up falling and breaking her hip. We feel the attendant should have provided direct assistance, especially given the volume of narcotics mom was taking. During the hospital stay, nurses found a bed sore that had clearly gone untreated at The Retreat. Mom passed away less than 30 days after breaking her hip. We question the care she received at the The Retreat, specifically because they medicated her with numerous narcotics and then didn’t help her appropriately. Another occurrence with which I take issue was the staff lost a $3,000 hearing aid. They took it off mom a few weeks after she went to stay there and they said they “put it in her room”. When we cleared out her room, however, that hearing aid was nowhere to be found. I do NOT recommend The Retreat. If we had it to do over again, we would NOT choose this facility.

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • adult-day-care Adult Day Care
  • in-home-care In-Home Care