My dad was a resident at Mill Creek Manor. I did not like anything; they were very unprofessional and not clean. They have very unprofessional caregivers, no activity, and the food is terrible. I moved him out of there because I was afraid for him. They lost my father. The staff is not professional at all. They're supposed to have activities, but they never did them with the clients. The memory care facilities are terrible, it's a box. If they go outside, there's nobody to care for them. The rooms are very small, not well-lit. You do not get what you pay for. The things that they tell you you're going to receive; you do not receive the value; it's not worth it. I would tell everybody, anybody that you love, don't take them there.

My father will be moving into Mill Creek Manor memory care unit. It was a wonderful, reassuring community. We took the tour and met the staff. We thought that it was going to be our first choice and after viewing several other facilities. We agreed that it was the place that he was gonna go to. The staff was very professional and knowledgeable. Her goals were family oriented. She felt like a family member to us. The facility was excellent, no smell, clean, and the clients that we saw were clean and neat as well. We chose it because the staff knew their clients' names and the clients knew the staff's names. They sit in with the group, and they communicate to find out if everything is OK.

My husband will be moving in to Mill Creek Manor. I like that it is close to where my children live so they can see him when I can't because I'm 60 miles away. The place is clean, and the people are nice and friendly. I get a homey feel. They have a great little sunroom to sit in the sun. They seemed like very caring people. They renovated their showers so you just kind of step in. You don't have worry about them falling. It is just a great place. It was like home. We were not able to taste the food. I looked at one of the menus. It has all the great things he loves. He grew up on a farm, so its country cooking with lots of fruits and vegetables. As long as he's got fruit, he's good. The menu looks amazing. They have days when they go out and do things. They can walk. They've got inside activities with instructors to help them with games and get them to be able to move. They can participate in whatever games they've got going on or something to keep their mind stimulated. When I was there, they were all playing a game. The staff is very engaging and very friendly. In fact, I just got off the phone with the director saying, "Can I help you with anything? Don't hesitate to call me and if you've got any problems. Let us know and we'll work through it together." I like that because I call often. I feel like somebody actually cares. I only visited their dining hall, the game room, the sunroom, and activity room. I like it because I think he'll be safe there.

We visited Mill Creek Manor in person. It was fine. I had no issues with them. The room was fine, and it was well taken care of. They have a TV room, and they have daily activities like arts and crafts. The staff who assisted me appeared to be very caring and very sincere.

We're leaning very heavily toward Mill Creek Manor for my father. We saw everything. The staff seemed very friendly and attentive. The facility and grounds themselves appeared very clean and sanitary. Out of the facilities that we have looked at, it had the best maintenance. The area was secure, and it made me feel that my father would be safe in that memory care facility with the security that they had. The staff showed us a movie room and an activity area. There was an outside area that they could sit in that was 100% secure. We're moving him within the next thirty days.