StoryPoint Powell North was very nice. I liked the long hall with the rooms side by side. It looked a little less confusing than some of the other units. They had very nice-sized rooms. The common area where they were eating was very pleasant. The outside facility was excellent. They had separate baths. The two staff members that I met were very good. They had a very nice, secured outside place with a high fence around it. It was larger than the other place.

StoryPoint Memory care provides a safe, positive environment for people with memory issues. Small studio type rooms with a bathroom in each room-which is really nice! Activities are scheduled and residents mostly are together in community area during the day.

My mother is now at StoryPoint Powell North. All of the ones that we looked at were very nice, and the staff was very caring. But my mother went into memory care and her vision is very poor, and I was afraid in some of the other facilities that she would come out of her room and get scared because she didn't know which way to go or get lost, but at StoryPoint, when you go into the memory care unit, it's one long hallway, so when you come out of your room, it's well-lit, it's beautifully decorated, and it's inviting, you can either go left or right. If you go left and you don't find where you want to go, you go back the other way and you can find the dining room and you can find the social area. When I walked into it, it just seemed very intimate, and watching the residents interacting with each other, they were all having fun. The aides were very caring and very attentive, and I've always found them to be that way every time I've gone there. They're like a family. They treat your loved one like a family member. They have good meals, three meals a day, and they do their laundry. We signed mom up for hospice care also, and they come in and help her bathe and help her get dressed. They've done her hair, and they've done her nails. They have physical therapy and speech therapy. She hasn't been able to take advantage of an outing outside of the building because of COVID and because it's been so cold, but when the weather warms up, she might be able to go on some of their outings. They play bingo, and they've got arts and crafts. They have private rooms; nobody has a roommate. It's really very nice. When both my daughters went with me to see the facility and what we were looking at, they both said as soon as they walked into the memory care area was, 'This feels right.' For memory care, they have a courtyard there. My mom has only been there for two months, and it is cold outside, so I don't know if residents can just push the door open and go out on their own or somebody has to take them out. It's a real tall privacy fence garden area. They have a nice outdoor area for them. They treat you like family. They pay attention to all of your questions, and they get back to you right away. They're nice. When I go to visit her, if one of the aides comes into my mom's room and comes over to the table, Mom always says, 'I just love them. They're so nice. This one's my favorite,' and everyone that comes over, she goes, 'This one's my favorite.' She's very, very happy. They are also transitioning their menu, not that they weren't serving this before, but they want to use healthy whole foods. It sounds like a good menu. It was a really good venue when she moved in, and she likes the food. Whenever I go in, if they're watching a movie or they have bingo going on or physical therapy, almost all the residents in that area are engaged.