Jill and the rest of the staff have been kind and considerate every step of the way. It’s not an easy decision to move your loved one into a facility but Village Green has proved to us it was the right decision.

I liked Village Green. It was very clean. The staff looked very engaged with the clients. There were a lot of activities going on. I looked at memory care and it is a little different because it's more confined, but they had a library and outdoor seating areas. They had multiple rooms. They had arts and crafts and a game area to put activities that they could play. The layout was very nice. I looked at private rooms with a private bathrooms. I just was very happy with the place. I would have used them.

We saw the whole thing at Village Green, but we were more interested in the memory care. The whole place was very nice and very clean. They showed us what they do all day, where they eat, and where they gather. The people that live there seemed pretty comfortable. The staff was very helpful, very supportive, and very knowledgeable. We saw the kitchen. The dining area looked very comfortable. The food was explained to us. They showed us the menu, and it looked pretty good. They had a beauty salon, a nurse on-staff 24 hours, and a doctor on-call. It looked like they were very vigilant of where the people went. They kept an eye on them all just to make sure everything was alright. It looked like they put a lot of effort into it.

Village Green is a brand new facility. It's beautiful and everybody seems very caring. So far, from what I saw for the last couple of weeks, my aunt is getting the care she needs. She is in the memory care and they do her laundry, provide her food, and they have activities throughout the day. When I visit her, they're always doing activities either drawing or listening to music, and a bunch of different things. The staff was nice, informative, and friendly, too.

We saw both assisted and memory care at Village Green in Levittown. It's brand-new, spotless, and very clean. There were not a lot of residents, I don't believe they're even three-quarters capacity. They had 3 floors and the whole third floor was vacant. They were still trying to fill the second floor. I think from what I understand, they opened during COVID so that's why they didn't have as many residents there. They had plenty of activities but it just seems very desolate to me. There were not a lot of people out. That's the only downside to it, it just didn't seem like there were a lot of people there.

Village Green is very close to me, and I love the atmosphere of the whole place. I love the whole room that my mom is going to be living in, and they have a special financial deal, so that also appealed to me. So far, everyone's been very helpful, and I have no issues with any of them. They've been very welcoming and helpful, and that's another reason why my mom is going to be there. I visited the memory care unit and the rooms were spacious, very nice, and they all have their own bathroom. The place was like two years old, so it's pretty modern. The community is very clean, very nice, well kept, and a nice-looking campus. The food looked good and edible too. They gave me a list of things that they could do for them, and sometimes they may take them to the park, or to the beach, for a stroll in a big bus.

Sure the people were nice, but don't be fooled, people can kill you with kindness. I started out with hope and ended with such disappointments and an utter nightmare for my mother's care. My mother was a resident of the Memory Care Unit as she was diagnosed with early on-set Alzheimer's years ago. She was 64 years old at move-in. I was told they would "learn the triggers and redirect" with my mother's aggression at the facility. By day 3 they were asking me about putting my mother on behavioral medication. I would call to get reports and check-in or text the directors, and I was told, "she had her moments but was doing fine" and that it was taking less girls to get her up and done in the morning. Then by week 3, I get a phone call that we needed to take a trip to the hospital to "check for a UTI and while we're there have my mother medically evaluated for her aggression." Even the ER Doctor said that was the facility's nice way of saying they could not handle her aggression. Also within that same phone call I came to learn they had increased a medication, without every notifying me. Furthermore I came to find out the prescription for the medication said 3x daily and I was only told 2x daily. I was only ever made aware of one incident where my mom fell that the night nurse called to inform me about. My mother only moved in on the 18th of the month, and on the 8th of the following month was sent to the hospital. So we have 2 months paid in full where care was only administered for 3 weeks (add in your one time community fee too). Let's also mention fact that they kept my mother wheelchair bound, when she was walking through gallbladder pain right before move-in. My mother is since now wheelchair bound and all of this has just created a nightmare of a spiral that was unnecessary. Irony, before my mother was a resident she was in the hospital as well and the staff was calling to check on her almost daily. While my mother was a resident in the hospital for 3 weeks by the facility's doing, I received one phone call. Furthermore upon receipt of the "final" statement, there were discrepancies of the amount and the dates. When I brought this to the attention of the Executive Director, it took her, well the Business Office Manager 10 days to get me a response of "a glitch in the system". Seems doubtful the glitch would increase the rate and then back date me for it. Even more of a disappointment is that had I not inquired about this, Village Green would have then made off with over $30,000 for only providing 3 actual weeks of care for my mother (I understand the technical rate of the room being occupied - so my suggestion, go to a place that should your loved one need a hospital stay, you are not paying the full amount for the month, find a place that will only charge you for the room not the level of care that is not provided while they are not present!). My final suggestion to anyone, not only with this facility, but any facility.. if you're going to believe the song & dance that they care about you, that you're a family, that they can handle the aggression (no matter how blunt you are with them), that medication is the last resort. It's all false. This is a terrible disease itself. I feel as if I was taken advantage of and given some hope when I was very transparent about how bad my mother was through this all. So I wish you luck if you want to take a chance & hope you do not have the same misfortunate as my mother and myself!