The Knolls Retirement Community
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- 5801 Norman Road, Lincoln, NE 68512
- (402) 264-7864
- 4.0 ( 1 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
Reviews
4.0
( 1 Reviews )
coope339
June 14, 2022
There are some staff that care but overall the staff are overworked and in my opinion under appreciated by the management. The rooms are nice but the facility fails in maintaining a clean environment. My grandpa had fallen and gotten blood on his sheets and they let him sleep in those same sheets for over a week. They leave the meals sitting on a tray for hours in the room to gather bacteria.
My grandpa died from covid 3 1/2 weeks after they chose to host an eater egg hunt indoors with at least 100 people without masks. There were many vulnerable residents that came down with covid following this event. They have no regard for the people they are responsible for. Preceding the covid, there was general neglect and lack of care. The manager and head nurse are the most ineffective and do not care about your family members, which is obvious since they can’t be bothered to reach out when someone under their care passes away.
