Sunrise at North Hills is vibrant. It seemed like a newer facility and more homely. It felt comfortable. My mom is in the memory care area and I like that they involve her in activities with the assisted living, too. She's mobile, able to take care of herself, and have a conversation with you, so they allow her to have activities with them. She loves to help in the kitchen or to help sweep the floor or do whatever she likes, and I love the fact that they involve her and things like that to make her feel like she's one of the staff members instead of a resident, and that keeps her happy. When I go in, the staff speaks highly of her and she's always smiling and that makes me feel like she's getting good quality care. Just speaking to my mom, she said the food is incredible, too. So, you get a lot of great value out of it. The cost is just very high.

Sunrise at North Hills was excellent. It was the favorite one we visited. The least thing I liked was the price. What I liked the best was the facility. It was very clean and very nice. The employees seemed very interested. I enjoyed the place that well. They were the cleanest, seemed to be the most organized, and had the most activities. We just liked them better than the others. Their facilities were excellent. They were the best that I've seen so far. They had a courtyard and a salon. I did not see a gym, but they had plenty of activities, and plenty of indoor and outdoor space.

My mother is in Sunrise at North Hills. We really liked it. It was bright and sunny when we walked in, and it seemed to be full of activity, and like the lobby of a hotel. It just seemed really, really nice. We've been very pleased with the care. I'm pleased with the accommodations. They've worked with us because Mom had to move from assisted living into memory care. They have lots of fabulous activities to keep her busy. They've just been great. They gave us a lot of peace of mind. I speak with the supervisor of her unit a lot and I met a lot of the different caregivers. They give me a report on how Mom's doing, so they are aware of her schedule, or whether she's been eating normally, or sleeping good, or up in the middle of the night looking for me and my brother or my sister. They can tell you the details. I've eaten with her several times when she was in assisted living especially. I always enjoyed the food. They had a nice variety. The only thing Mom ever really complained about is that it wasn't Southern enough. The vegetables weren't cooked enough or it was something kind of a little out of her normal comfort zone because she's just a simple country North Carolina lady who's used to eating Southern food. I think overall she was always happy, but it wasn't her mama's cooking in other words. I don't think I ever had a concern about the upkeep and cleanliness of the place. The dining room, the activity room, the cafe, and the lobby area, everything always looks very nice, and they do a good job of keeping Mom's room straight, too. They have a hair salon, and she's gotten her hair done pretty much there ever since she moved in. We've always been pleased with how they do her hair. They do a good job. They had the activities and the entertainment and things that they bring in. Mom always enjoyed the music. They'd have people who came and sang or played the piano. She was always really interested in going down to see that. The reason I say it in past tense is because I haven't been over there in a year and been able to go inside. I've only seen her through the window since all this mess started. They had bingo and flower arranging. She loves the local church that comes in, and they do Bible study. It would be nice if there was more communication, and more assistance for the family, because my brother and my sister and I have learned an awful lot in that time period, and some of those things we learned the hard way. They don't really have any services for families in terms of a support group, or helping connect the different families together so that maybe we're all connected and can draw help from each other, because it's really hard to figure all this stuff out yourself. Specifically, it's hard to know how to handle your parent going into assisted living having Alzheimer's, and how that changes everything about their world and yours. Value for money is really good. because I know it is about the same amount as most places that provide that level of care and activities. They do a lot. They keep her safe, they feed her, they give her things to do, they handle her medical care, and they clean her. They do everything. I can't put a price on my mom, so it is definitely a good value.