Pacifica Senior Living Heritage Hills had friendly and knowledgeable staff. They had a nice area for dining and walking outside, and they have interactive residents from memory care. The staff that I met was good.

We have been extremely pleased with our experience with the staff and their care for my mother during her stay. Management and facility staff have been very helpful and accommodating, and communicate frequently with our family regarding my mother's care. The community itself is well kept, clean and has a variety of activities/events to engage each resident. Overall, there is a family-like feel at Heritage Hills and it has been a great place for my mother to call home.

My grandmother is doing great at Pacifica Senior Living Heritage Hills. We found her a great home. I'm really happy about it, and she loves it there. I haven't actually talked to her one-on-one just yet because I have just been working overtime if not full-time throughout the week. I keep in touch with a few people that work there, and they're like, "She's loving the food," and they send me pictures of her, too. I visited her out of a window last week, and she seems really happy about everything. They keep wonderful communication, and they're there every step of the way. It's really beautiful there. My grandmother has just moved in there two weeks ago, so I don't know what activities she has been a part of just yet. She is still basically in quarantine, but I know she can walk around the halls and have her meals. They have a lot of nice activities, too. So far, from what I understand, they still have not had one single Covid case and I think that's just because they're really extra careful, and all the staff that work there, being aware of the situation, are doing their best to not get it. I also like how much they really want to get to know the residents as far as what their likes are and what their preferences are.

I'm so happy my grandmother lives at Heritage Hills. They have been so good to her. Thank you so much! Awesome!