I liked Alamance House a lot. It was all in one building. When you first go in, one side was for assisted living and then the other side was for memory care. It was really clean and nice. I liked it. I liked the way it was laid out and the dining rooms looked nice. We looked at two different rooms, one semi-private (which was two separate rooms but it was the same bathroom) and then the companion suite (which was two people in a room, there's a partition in between the wall and they have the same bathroom). It's smaller but it was nice. They were having a meeting right then when we went in, but they had another lady to take us through and let us see everything. They knew the people and they were out of their room in the park. They have a place outback where they accompany you out there. They could grow flowers or have a little raised bed in there for vegetables or just something to do.

My sister is a resident at Alamance House... at first she was on the assisted living side and recieved minimal care at best I would bring her personal care product like soap, shampoo etc. And I would visit her atleast 2-3 times a week when I would visit she would be in the same clothes that I put on her from previous visit her shampoo, soap etc. Sat on the shelf and was never opened after 2-3 mos. I started taking time stamped video and taking photos of it and her condition There was a stain on the bed sheet everytime I visited so I also photographed that for 3 weeks in a row and finally had to ask for the bed to be changed so I filed a complaint and a meeting was held with a person in charge and head over assisted side and they told me my sister that has a TBI which causes her not to remember anything was digging in the dirty laundry to put the same clothes back on trying to convince me she was getting showers then covid 19 happened and I was unemployed at the time so I took her out because I knew what would happen if I wasn't able to see her or take her out for the day but eventually I returned to work and had to place her back in the facility so I requested she be placed on the memory care side which was more money $4200./mo. Thinking she would receive better care but nothing has changed i have reported this facility 3 times for the neglect and want to put her somewhere else but the next closes locked facility with memory care is in Greensboro N.C. also some of the staff are very rude so my advice to anyone would be do not put you relative, friend or whomever in this facility unless you hate them oh and I gave them 1 star because there's nothing lower

My mom was a resident for just over a year. Her room was quite nice and a good size, just having to share the bath with one roommate was really good. Mom loved the large window looking out to the trees where she loved bird watching most days. Felt like the number of residents was just right. The staff seemed to really care about the residents and worked well with our family. Nothing is perfect but felt like they did a great job! During this trying time of Covid, the residents were isolated and that did cause much stress on Mom, as she couldn't get out, but the staff really went out of their way to help us have video calls with mom. They seem to do a good job taking care of so many in their individual rooms. Mom enjoyed having her hair done at the on site shop. She seem to really enjoy the game times and other activities. The little garden area outside was a nice place to sit and enjoy the sunshine in the spring and fall.

They said at the hospital that my husband needed to get into a facility, so they found this place for me that had an opening. The director came up to do an evaluation, and she thought he could work out for their memory care unit. It didn't work out, and he was there for only one week. They do not have a registered nurse. It is not required by law, but they are administering narcotics there. I did not feel comfortable with that situation where there is no registered nurse on staff. It was probably the medtech that basically administer the medication and looked after the patients. I don't think my husband got very good care there. Just in that one week, he had a trip to the emergency room. I was just not happy. They did not have the staff to handle his needs. My husband was in a semi-private room. It was just basic, because of course these are just dementia patients. I didn't think it was all that clean; it was OK. I just didn't think they have a very good care system there. I noticed they never washed his clothes the whole week he was there. The food was satisfactory. I didn't taste it myself, but he didn't seem to have a problem with it. I just think they need more qualified staff there. And they need to respond to the patients. They need to interact with them more and watch them more carefully.