My mother-in-law has lived in the Covington for three years. She loves it. The people who work there are kind, patient, and work hard. Every time we have visited it has been a good experience. She is living in the memory care now and is happy.

I went to The Covington. The front area was fine. I wasn't too thrilled with the upstairs or the layout of it. It seemed kind of cramped or crowded to me. I didn't like it. The staff was very friendly, but I wasn't too thrilled with the setup. I saw the dining area. I just mainly went to the floor where the dementia unit residents stay. I didn't get to see any of the bedrooms other than going to the floor where the residents are. It's a locked facility. They had a TV room. The place was clean. They were on lockdown because of Covid. They were supposed to give me a call back to let me know whenever that was lifted and if they were doing admissions again. I never heard back from anyone, not even as a follow-up, just nothing. The memory care unit is on the second floor. If I were to place my dad there, I would want him to be somewhere where it was all one level. I didn't like him having to use an elevator and things like that, even though it's locked in and he wouldn't be able to get on it. In case of an emergency and things like that, getting the residents to safety, I wasn't too thrilled.