American House Holland
Advertisement
- 11909 James St., Holland, MI 49424
- (616) 604-4474
- 4.4 ( 4 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
Located in the quaint town of Holland, Michigan, American House Holland provides the privacy and independence you want, with the level of care you may need in the future. American House Holland amenities and services allow you to experience happiness, fulfillment and comfort every day. Whether you crave socialization with your neighbors, or prefer to curl up with a good book in your private apartment, American House Holland provides all the comforts of home.
Our residents enjoy a variety of amenities and service, including:
-
Maintenance-Free Apartments
Restaurant-Style Dining
High-Speed Internet
Media Room
Community Dining Room
Activity Director with Diverse Resident Programming
Cozy Common Areas for Family and Community Events
Weekly Housekeeping and Laundry Service
Beauty Salon and Barber Shop
Scheduled Transportation
Housekeeping Services
Much More.
Reviews
4.4
( 4 Reviews )
Tim
January 27, 2023
We liked American House Holland. It was a nice place and it was affordable. They have a good program and I think I would put my mom there in a heartbeat. They had two different kinds of rooms. They had a full apartment and a studio and either one of them was great. It's clean. They offer a lot of medical stuff. They run a nice memory care program and they care for the safety of their residents. They have an activity room and a calendar on the wall of activities they have every day.
Diana
September 12, 2022
My mom was at American House Holland for three to four days. It started out fine. They were very nice to us and they got their money, but they put her in quarantine on the first day she was there because she had been exposed to my sister-in-law who tested positive for COVID the day before we got to the center. They assured us that there would be somebody to take care of her in the memory care and that it would not be a big deal, but they didn't have enough staff to take care of mom. She woke up during the night and didn't know where she was. She has dementia. The next day, they kind of blamed us for the problem. They asked for my sister to spend the night with her so that my sister could take care of her instead of them taking care of her. I thought it was unacceptable, because we're paying for them to take care of her. So, my sister ended up staying with my mom 24/7 for the next two or three days. My mom was incredibly unhappy, even though my sister was there. She didn't like the food and they didn't want to give her anything different. My other sister had to come in with food for mom. They were not very accommodating to her. They seemed to be very frustrated with her instead. We decided we needed to just take her out of there. Now, they wouldn't give us back the money that we paid to put her in there. I would not recommend anybody going to that facility at all.
Tom
December 24, 2021
American House Holland is very clean. The most important thing to us was the staff and their concern and help through the process. The rooms are clean. My sister is in their memory care. The surroundings seem relaxed and pleasant. Our experience has been very good.
Laurie
April 12, 2021
I went to American House Holland and looked at their memory care. The place was nice and clean. I actually got to see somebody who was recently admitted and how they were fitting in. I got to see the rooms, and they were nicely organized and clean. I had concerns about my father, and sometimes his language and his behaviors, and they were ready to accommodate. They're used to it, so it was an overall real good experience. I like that their pricing never changes, so that was probably my biggest selling point. You could go in and you still have the same ratio of staff to residents and there's no change or charge for the changes as they progress. The rooms were nice, and I liked the way that they were arranged. Being memory care, there's no place where the person could go in, and think they're gonna shower in their own room, and they're actually going to be safely bathed.
I like the size of their room, because for him he doesn't need a lot of space, and it was nice that they actually had somebody out with the residents trying to get them to interact to keep their mind engaged. I like seeing that person physically out there with the residents trying to engage them and work with them and do the things that sometimes at home, you just don't have time to do. They had amenities there and there was a nice, clean area for the families to come in and safely spend some time with their loved ones. They actually had zero cases of COVID. I asked some of the staff's phone numbers and they were quick to provide them. They had two meals, and they said that they give them two options per meal. In my father's case, less is better to offer, so for me, that worked out great.
