State Licenses:AH230342257 - Story Point of Grand Ledge
Description
About This Community
Welcome to Independence Village of Grand Ledge! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our various senior living options include independent living, enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. Independence Village of Grand Ledge is a place where residents can truly Shine. Everyday.
I
ndependent Living
Independent living is designed for individuals who want the privacy of an apartment home with the added benefits senior living offers: meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, educational seminars and more.
Enhanced Living
A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.
Assisted Living
Assisted living provides a licensed environment for individuals requiring everyday assistance while promoting the greatest level of independence and privacy.
Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.
Community Amenities
• Pet-friendly
• Cable
• Meal Delivery Service Available
• Additional Housekeeping Available
• Gourmet Meals
• Open Apartment Floor Plans
• Wheelchair Accessibility
• Living Spaces With Balconies And Private Patios
• Exercises And Fitness Programs
• Apartment Maintenance
• Weekly Routine Linen Laundry Service
• Beauty Salon/Barbershop
• And More!
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Reviews
4.5( 13 Reviews )
foxtrax
September 15, 2022
The apartment is big, freshly maintained, & comfortable. I like that Mother has a separate private bathroom. The whole staff treat us & my mother with respect, kindness, humor, & very caring. They do daily activities, I have seen this personally. We are able to visit, take a picnic, on the patio or they have a nice area we can sit near a fireplace. Sometimes we visit in Mother's room. We can take her out anytime. The meals I have tried are yummy & presented nicely. The Dr & nurse work with us. If mother needs emergency help she gets it! They give our family peace of mind & answer any questions. Story Point has been very accommodating. They let us use a separate room to celebrate my parents 70 Wedding Anniversary. I really feel about as good as I can in this situation. That's because I know Mother is in good hands. God bless them!
ddroste
August 31, 2022
All the workers are compassionate, caring andcfriendly.
Fred Doherty
My Mother has been a resident at StoryPoint for 1.5 years now. I visit my Mother 2-3 times a week and, being retired, I am at StoryPoint on various days of the week and at different times of the day. In other words, I experience a truly “random sample” of care. It has been my experience that the care staff at StoryPoint has been uniformly, patient, caring and compassionate. Not once have I been disappointed in my Mother’s care. The staff truly cares for my Mother and I have complete confidence in her welfare. Communication has been excellent. Staff has notified me of any issues and concerns promptly. The medical services offered to my Mother have also been outstanding. The activities provided are wonderful. Understandably, placing my Mother in a residential memory care facility was very difficult, but I have never once questioned my decision to place my Mother in StoryPoint.
JN
April 05, 2021
My father is here. We just moved him into a higher bracket than where he was previously. So far, so good. The staff is good and caring, and they seem to take good care of our folks. The rooms seem really nice, there's enough space, and everything's up to date. Mom is in independent living there, dad is in memory care, and they're taking good care of him. Mostly, they've been contacting my brother, and so far, the communication is good. They have activities like different parties and events. They have a TV, and it seems like they have everything that he needs.
KJQ
November 04, 2019
Do NOT put your loved one in this facility. The employees that actually "care" for them are not skilled, lack knowledge needed to do so, act rude, tell them "you're not the only resident here, we're busy" walk in a room that's filthy and smells yet does nothing about it, you will have an additional full time job just keeping on them to DO THE RIGHT THING. ITS CALLED INTEGRITY.
The so called balanced, nutritional meals are a joke.....a Sunday dinner was a hotdog and kettle chips. Only ketchup..... where's the nutritional value in that meal? No greens, no fruit, nothing nutritious in that what so ever. For what they pay to live there, food should be stellar.
Huge disappointing, frustrating and very challenging experience. Research and go elsewhere.
Over Rated
February 20, 2019
This facility is absolutely beautiful! Inside and Out! But, that is not a reflection of the Care that was given to my family member. The cost is almost double of other facilities. There is one Nurse, scheduled 8-4, Monday thru Friday. This one nurse cover's all of Story Point, which is divided by the reception desk, in two resident housing area's.
First of all they had no safety devices for our family member. We had to purchase the Wheel Chair/ Bed transferable alarm system. Our family member was given a item similar to the Medical Alert Button to where if assistance was needed. This button was not changed from the last patient to our family member for the time they were a resident at Story Point. The Resident Assistants we're asked to have this updated by myself several different visits. I myself pressed this button for Assistants for the resident. It did not work so I had to find a RA for assistance. My family member fell many times, we were called many times to come and help, as the RA'S could not manage our family member.
They notified us they were not qualified to care for our family member until the last week of residency.
I do have to say a large number of the RA'S we're very good at what they did. I believe they did what they could per the facility policies.
Cynthia
November 26, 2018
Independence Village of Grand Ledge was very nice and well-kept. It was set up very nicely and the staff seemed very friendly and accommodating. There were a lot of activities going on.
Larry123745650
April 25, 2016
Independence Village was very nice. I enjoyed it quite a bit. It looked like a very nice facility, but of course it was expensive. I liked the double room that they showed me, which would work for both of my folks to live in. It looked very comfortable.
BettyAnn2244
My husband and I visited StoryPoint this week for my mother-in-law and we were really impressed. All the staff knew every residents names when touring and it just felt like home. We are now looking at next steps of moving mom in, everyone has been helpful and supportive through this process.
nofear0188
September 08, 2015
I finally feel like I can be a daughter again. My mother had been living with us for 2 years and we finally made the decision to this for her. Every time I visit the staff is wonderful and smiling. Everyone from the nurses to the helpers know the personal details of her life!
One suggestion would be to send more frequent updates to the families. I get a good update when I call or visit but I always have to reach out first. Would love to get email updates.
Overall very happy!
Jack O'hara
StoryPoint has been a godsend for me and my family. Our mother has been living there for 2 months and has severe memory issues. To say we felt helpless with our situation would be an understatement. We love the care and cleanliness of the building. The staff at StoryPoint is one of a kind. I have never been around such caring people.
unkept
August 25, 2015
We would NOT recommend StoryPoint to anyone. My mother-in-law was put in a wheelchair and left there all day to sit. No one would come when she would push button for help. Food is terrible. For what the families are paying per month, there should be a world class chef cooking there. The same goes for Independence Village, food should be way better than it is. And if someone dies after they paid the rent for the month, don't count on getting any of it back to help with funeral costs, etc. They don't refund the money.
Visitor87801750
July 31, 2014
It is beautiful and brand new. However, I don't like it. They have so much change over. Since my mom has been there in nine months, they have three RNs and not they are looking for another one. Its pathetic nobody knows what the right hand is doing. Everything is corporate. They just make major changes. They decide to bring the patients to this side of the lock down unit and they say: "We are going to keep your mother on this side", with all the people who have their head pinned over their chairs and they don't talk. My mother still talks. They don’t have a house cleaning staff because they say they cannot hire a person until they are totally staffed, but they are making $4,000 per patient. I ask them water two or three times a day because she is now in a wheelchair because she fell there. They neglect, neglect, neglect, but you know what? She's still there because I have to deal with it. I just send them an email this morning saying in 21 days, they have walked her 9 times and they are supposed to walk her three times a day.
Story Point has open for a year and they keep telling they have glitches. Well, glitches means they don’t even know how to train their staff on their iPad so when the next staff comes in nobody knows what happen to the first shift. Now, they are saying they are doing that, but I don’t know. I am so discouraged. However, it is not my first rodeo, it’s the third one she's been in and they are all alike.