We visited the Independence Village of Avon (Prestwick). Everyone was very nice and seemed very interested in the care that was being provided. The facility seemed to be nice and clean. The lady we met with, Ruth, was very kind and informative, and she took lots of time to answer all of our questions. She took us over to the memory care side to meet the activity director who was just fabulous, very energetic, and seemed to love her job. All of the residents over there were all out and involved. Hardly any of them were in their rooms. They were very active, which was good to see. It was nice to see all they do and how they cater to the tenants there. It seemed like a great place. If we were going to move somebody, we would move them there. The memory care unit needed some paint and some upkeep, but overall, it was in really good shape and they are in the process of refurbishing. You can tell from the areas that are already refurbished that they're working their way around. So, I think that will be taken care of eventually. I know they had planned activities. The thing that we liked is that even though it's memory care, they had single rooms that had a private bathroom. I also liked the fact that you can bring in your own furniture, so it makes it feel more like home for them. They have a little courtyard that is secured so that the tenants can get plenty of outdoor time. They had patio furniture out there with umbrellas.

This is the second facility in which my mom has resided. It is very modern in decor, the food is good, and has numerous activities. The staff is friendly and I have had very few problems, unlike the first facility. Their level of nursing care qualified fully for her insurance.

Ruth in Admissions is very knowledgeable and caring:) I talked with her about possibly moving my mom from another memory care facility. She actually listened to all that I was inquiring about and was there just to help and give advice and pass on past experiences. I felt that she truly wanted to help all that she could so that my family and I can make the best decision on if it is a good idea to move our mom at this time. Thanks Ruth!

My husband has moved into the Independence Village of Avon, and the place is very attractive. They're remodeling, and it's very clean. The staff is very helpful, and informative. And they get to know their residents well. The room had just been freshly painted. It was brand new, very clean, and the housekeeping's good. They keep it very clean. They have access to physical therapy and occupational therapy. They have activities for the rest of the patients. My husband is a wanderer, he is constantly walking, so they're keeping a good eye on him. There's a courtyard right outside the cafeteria and they're able to go in and out, as they feel free. They are more knowledgeable of Lewy's dementia.

They are doing a pretty good job and it's better than where my husband was. He has his own room there and they provide activities for the residents. The staff would sit down with the residents and go over some newspaper articles. They put together scrapbooks, baked with them, and made cookies. I have not tasted any of their food, but my husband seems to be OK with it.