Memory Care community - Encore at Avalon Park

Encore at Avalon Park

13798 Cygnus Drive, Suite 110, Orlando, FL 32828
(407) 270-7500
3.7 ( 9 reviews )
Assisted Living and Memory Care

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Description

About This Community

Encore at Avalon Park Assisted Living and Memory Care Community is located in the heart of Downtown Avalon Park, a community that was built on the rich traditions of small-town life. Encore’s location makes it convenient for residents, their family members and friends to be a part of a larger community with activities and shops and restaurants all within walking distance.

Encore is composed of 6 neighborhoods with 15 residences each, all centrally oriented around a secured landscaped courtyard. The Encore philosophy of assisted living memory care is to provide personalized, resident-centered care in order to meet individual preferences and needs. Utilizing a variety of cutting-edge therapies, including virtual reality, music, pet and aromatherapies, as part of that personalization.

At Encore, all residents are treated with dignity and respect, provided privacy and encouraged in their independence and freedom of choice.

Assisted Living:

Our Assisted Living community provides a therapeutic approach to behavioral and cognitive impairments utilizing validation therapy, alternative communication and pharmaceutical intervention. We provide individualized programs based on a resident’s health, skills, therapeutic goals and previous life experience.

Our Therapeutic Approach includes:

Oversight of physical well-being by Florida Hospital Neuroscience Institute and Florida Hospital physician team.
Consistent monitoring of a resident’s physical and emotional well-being with a holistic approach encompassing nutrition and physical activity.
Activities that correspond with a resident’s abilities and talents with an appropriate level of social interaction and stimulation.
Micro-environments (neighborhoods) that emphasize safety and familiarity while encouraging independence and dignity.
Comprehensive support and education programs for families, including those dealing with advanced stages of Alzheimer’s.
Understanding, Patience and Training.

Our Approach to Memory Care:

Most importantly for the families of loved ones suffering from Alzheimer’s or other memory impairments, our residents’ families feel they can trust our staff to provide compassion, care and a high standard of living.

We go above and beyond being a “facility” and instead strive to form a community. By surrounding our residents with more than just the basics of an elderly care facility, we create a sense of home and completeness.

On our property, we have:

Shops
16 miles of biking/walking trails
Parks
Ballfields

... Show All

Reviews

3.7 ( 9 Reviews )

ReviewerFC120622A

December 10, 2022

My father is in Encore at Avalon Park. He's in memory care. We chose it because it was closer to my home and this was the only facility that I had gone to. I'm not very pleased with the staff. I came in before and he was in the dining area and there was supposed to be somebody here all the time watching them. I came in and no one was there. The nurse said that she was making a text, but there were no CNAs here, nothing. My father was sitting in his wheelchair and he was at the table, but he was leaning over, sleeping. I had said to them I wanted him to go in his room after lunch and take a nap, but they're telling me that he's a fall risk, so they can't do that. They had just games and puzzles, but he didn't go because we were visiting. I was very upset about the incident that just happened. I also got an email stating that they were going to take $10,000 out of my checking account when the monthly payment is $5700. There's nobody here for me to discuss it with on a Sunday, so I don't know what's going on.

Blanca

Encore at Avalon Park was very nice. It was good, but the room was shared with somebody else. The staff was very nice, pleasant. Everything was well kept and clean. It was a pleasant environment. The only issue was the room.

SteveFromPhilly

Encore has an amazingly supportive and loving staff. My mother lived there for three yrs until passing two days ago. Our family considered many of the staff there as extended family and they felt the same way about Mom and her family. I thank God for Encore at Avalon.

Mitchel

January 22, 2020

My sister is in Encore at Avalon Park. It's a little more expensive than some of the other places around, but it's high end. The staff is nice. Her meals looked nice, and the dining area is beautiful. They have a lot of trips to different places, standard things like Bingo, and you can have your hair done there.

JB

We really like Encore at Avalon Park, but it's a bit expensive for us. The staff is good. They're always coming in and knocking on our doors to check on us. Our little apartment has a living room, a bedroom, and a bathroom. They take you for a bus ride once a week. They have a dining area where they serve the meals. It's just been built about three years ago, so it's a new facility and getting around in it is good. They have a courtyard at the back of the building where you can go out and walk and just sit under the sunshine if you want to. Their assisted living is on the third floor, but they have elevators. They have an exercise program that they do in the mornings and bingo in the afternoon. We're in the memory care and we're paying $7,500 a month for the both of us, which is a bit much. I would like to come down a couple thousand if we could and it would come down some if we were accepted in the assisted living.

vic11

July 21, 2016

This place has the best memory care..... great care team. My family loves this place!

Visitor105540450

February 14, 2016

Encore, the actual building, is beautiful and is set up very nicely. My parents moved in mid-July and we moved them out early November. Encore was aware of the situation regarding my parents and no transitional support was given. We asked multiple times for services and they were not provided. Promises that were made were not followed through with and my parents rapidly declined. You can feel tension in the atmosphere and it effects the residents care. I wish I could give this place negative stars!!!

Visitor3686

September 29, 2015

Encore was brand new and nice looking. The apartments were beautiful and carpeted. They took me to their room; there is a small partition between a bathroom and the room. They never got back to me ,and that was very unprofessional. I think the people that worked there need to have a little more compassion.