I would highly recommend Brookdale Fort Myers Cypress Lake. I liked the cleanliness of the place, the efficiency of the care, and the wholesome atmosphere. They knew what they were talking about. They had training in memory care.

I like Brookdale Fort Myers Cypress Lake. The only issue with them is that they don't take any Medicaid. However, I was impressed that they were the only facility that said they were going to reach out to my mother's primary physicians for medical record information. Their rates are in line with others. I thought their service fee was a little bit high for the top line. The staff who gave me the tour, his name is Tony, and I was impressed because of the detail like he has questions that others didn't. The rooms were the nicest and the largest I had seen. They had a full kitchen, which I think is good, and then I'm concerned about a full kitchen, so it was a positive and negative at the same time. I believe they were the nicest rooms and some of the public offerings were the nicest, too. I saw some residents playing games. I believe this is the one that had a general store that the residents sort of work or man selling candy and ice cream and things like that. They had a billiard room and a craft room.

Brookdale Fort Myers Cypress Lake is very well-run and has very nice people. I was pleased and the residents seemed happy. I think it's clean, it's well run, and the people are fabulous. That's all you need. The staff members are friendly, knowledgeable, and willing to help in any way. Everything was nice, neat and clean, and in place.

Please reconsider putting your loved one at Brookdale. Our mother fell and was left on the floor for hours. She was bruised when they got her to the ER and the doctors were concerned about the care at Brookdale. It is the biggest regret of my life that she ever went to this place. No one from the facility ever called to see how she was. Horrible place, horrible staff. Look elsewhere.

I liked Brookdale Fort Myers Cypress Lake. It's very nice. I observed the activities and I thought they did an excellent job. The rooms were smaller and it's an older facility. The staff is very good and I was very impressed with them. They have outdoor pool. The location is good for me as it's close to my home.

My mother is in here and actually, they have been very good. My mother is in memory care right now, and I think it is a very good facility. It is just far from me, but other than that I will recommend it. She is in a small room. She goes in there on respite, and in order to do that, she has to share a room with another woman. I ask her and she is able to get a private room, but because my dad has just passed away, she kind of wants company there. I will say the rooms are small but adequate. Mom seems to be happy there. It is not as fancy as the one she stayed before, however, I do like the fact that in memory care, they come and take you, and everybody seems to be out and about. If they need memory care, it is an excellent program. My mom has the tendency to sleep during the day and hang-up all night, what they did is they actually lock her out of her room during the day so she will participate and now she's like the queen of bingo. So, she's doing very well there. I really don't want to move her. I really recommend Emeritus. They do art therapy, bingo, and bingo has prices. My mother has a whole arm full of bracelet. They keep them active. They do movies. What I noticed is that I really like is all of the rooms go out to the main area, and in the main area they have the dining room. There is a big living room area where they watch movies and TV, and what I noticed right away is everyone is out of their room and everyone is socializing. What I really like is everyone is chatty, and mom is having a good time there. The way they have it set-up is that everything happens in the middle. It is almost like a square of rooms around the center. They can go outside to a garden area, and no one has to supervise them. It has a garden area, a dining area, and a huge screen TV area with couches. There is a lot of action to attract people. The rooms are small, but in a way it is good because there is no reason to hang in the room. The staff seems very nice there. I love the set up there, I just wish the rooms are a little bigger.

The staff were very caring and very nice people. The director of the memory care unit was very nice and a very caring person. I really like her.