Maplewood at Newtown
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- 166 Mount Pleasant Road, Newtown, CT 06470
- (203) 896-4309
- 4.0 ( 3 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Maplewood at Newtown has much to offer residents and families - from the sunlit lobby and resort-style courtyards to the helpful concierge service and family-friendly country store. Thoughtfully laid-out apartments designed specifically for older adults are
beautifully appointed and feature a modern kitchenette with granite countertops, private bathroom (many with universal access) and state-of-the-art safety features. Common areas - such as the Sunset Pub and movie screening room - are perfect for family visits.
Reviews
4.0
( 3 Reviews )
sszz
August 10, 2022
Rooms are very nice. There were many activities my mother participated in. She especially loved the outdoor garden area within the building, even in the colder months. The real reason this is a special place are the people who work there. All are very caring and patient and always eager to help.
Reviewmost
August 09, 2022
The hyped services in the end did not match the price tag...beware!! My mother was ther for a year and she had two serious falls that i think were related to staffing, a skin infection while under their care, and there was no communication program put in place for resident families during the pandemic which resulted in worry and anxiety. Staff had some excellent members , but was generally understaffed and underqualified. There was one aide for the whole memory care unit-not enough. ......Avoid
DebRch
August 29, 2020
Since Covid we cannot visit my mother's room frequently. We finally were able to take her out and her toenails were so overgrown she couldn't wear shoes properly. She is not getting enough fluids because she prefers to drink out of a cup with a straw - we provided them and they disappeared. She was later found to be dehydrated. Clothes that we just purchased have gone missing. They allow aides in but we cannot visit (even with verified negative covid tests). They don't manage her meds properly. She isn't even brushing her teeth and the staff claims to be helping with that (they are not). At 10K+ per month she should be getting better care. Her phone and CD player are often unplugged.
At this point my mother is so depressed that she speaks of suicide. Other facilities schedule video calls with residents - we tried but were never able to do this at Maplewood.
