My mother-in-law looks very happy at Pacifica Senior Living Merced. She is making friends there. The manager is very helpful. My mother-in-law's room is nice, but it's small. She also looks happy with the meal, and she's very, very picky. The dining area is nice and clean. They have puzzles, they have bingo night, and they have pajama party. I think they have so much fun that my nine-year-old wants to live there. The facilities look good and nice.

I went to Pacifica Senior Living Merced. Overall, the environment was clean, friendly, and well lit. The person I met was very friendly, and helpful and gave me a lot of good pointers and a lot of positive feedback on what I needed to get the process rolling with my mom. The tour itself was very simple. Everything was clean and I could tell, people were well cared for. Overall, the environment was good. Leslie was very friendly and communicated well with me through email as well as phone contact and overall just very personable. We saw a studio. They have a laundry service. For the memory care side, they have somebody there to administer medications. They have a dining room for the residents and they have an activities director as well. Now that COVID is a little bit more relaxed, they have some live music, and people come in and do some singing and play the piano. They have interactions with the residents.

My mother-in-law stayed in Pacifica Senior Living Merced for two weeks before she passed. My first experience going in, was joyful, because it was clean, and there was a lot of staff per resident. There was help if you needed it, they were there. I just felt very comfortable taking my mother-in-law there. The room was very clean, she had to share a bathroom, but the room was clean, and we were able to decorate it, however, we wanted it. It made us feel like she was a little bit comfortable. There's not much physical activity, but they're able to walk around, which is big for her. She was free to be mobile. There were areas where she could go outside and it was secure, and there was sunshine, and she was able to sit down to relax outside, which was nice. The food was incredible. Unfortunately, my mom didn't eat much at that point, that was what ended up causing the illness to kind of deteriorate. The food I do remember being served throughout the day and homemade, so it was nice. My mother-in-law had deteriorated, so my wife was there for five days straight. My wife was allowed to stay at the facility and by her bedside. I think what happened was that because my wife was there, they kind of felt my wife was taking care of her, but they would still come in periodically and change her and rotate her, and that kind of stuff. But I think maybe, there could have been a little more contact. The staff was very professional. They tended to us. They always helped us if we needed it, it was a good experience with the staff.

It is comforting for the family to see how their loved ones are treated by the caring staff. The rooms are of adequate size and furnishings are supplies by the residents family. The staff is always friendly and attentive.

What I like most about Pacifica Merced is that they have activities and classes for the residents to attend getting them out of their rooms and able to be social. I visit grandma Mary Ruth often and have even attended their chair Zumba class! The staff is always so welcoming and friendly to my family and I. It makes me feel peace of mind knowing she is somewhere they are able to take such good care of her.

As hard as it is seeing your grandmother go through something like this, Pacifica has been a great help. The staff is very helpful and informative, and the facility is in top condition. It's great to see her participating in the activities and socializing again. We couldn’t have asked for a better home to give her.

I have visited this facility numerous times and always have a pleasant time with all of the staff. They take good care of my mother in law and have made this transition easy on our family.

Pacifica is a great home for a loved one. The staff is nice, the food is good, and the property is well taken care of. I love going to visit my mom for all of their Happy Hour events!

When we needed care help for my great grandmother, Pacifica had all of the answers. Not only does this home have great food, nice staff, but the additional activities were exactly what my grandmother needed. The home seems well cared for and up to date. We were even able to use a private dining space to have a family dinner together like we used to.

Mom has been dealing with Alzheimer's for a while now and the staff at Pacifica Senior Living, Memory Care are the best. Everyone has been very helpful and caring. From the top down. We feel very secure that Mom is in the right place. Laurie is my light, She has walked me down the path with help and patience from all my Questions. Thank you to PSL!

My mother is in Pacifica Senior Living Merced. I take her to her doctors' appointments and everybody has been helpful. They give me her meds, so I can give them to her because I usually take her out to lunch at the same time. Everybody has worked with me without any problem. The residents put a little negative on it because most of them have memory loss and they're kind of not in tune with things, but as far as the appearance of the building and the rooms, they're very nice. Her room had just been repainted in white and beige and everything looks clean. They allow door hangers on the door. I've been very impressed. I like the way they have their meal set up. They have a table that's 10 people long or they can go and sit in their little group. The commitments they made to me have been kept. They were very helpful in being able to move mom in immediately. They have been very accommodating and understanding in all the dealings I've had with them. I don't have any problems at all. They have well-balanced meals and I have seen them busy with crafts or putting jigsaw puzzles.