Oakmont of San Jose

  • 917 Thornton Way, San Jose, CA 95128
  • (408) 872-8418
  • 4.3 ( 6 reviews )
  • Assisted Living, Independent Living, and Memory Care

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Description

About This Community

Situated on a beautifully landscaped campus, Oakmont of San Jose is a new premier senior community offering exceptional quality, comfort and care with five star services and amenities. Residents will enjoy an array of amenities including a restaurant-style dining room, fitness center and activity room, resident gardens and exterior walking paths, and luxurious movie theatre. Our services include: utilities, housekeeping and laundry, chauffeured transportation, an emergency response system, and wellness center that offers tailored care to each resident’s specific needs.

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Reviews

4.3 ( 6 Reviews )
review users
Norman
November 23, 2022
I don't think that Oakmont of San Jose had enough staff. My wife went into their memory care unit and just within 2 hours of the time she had been there, they called and said that she had fallen. I don't understand how it could happen that quickly. It's a wonderful-looking facility. She got a shared room and it was fine. The food was OK, but they were very dishonest in their pricing. I told them that I was looking for a place that's about 8000 a month and they said they could work with that number without any problem. By the time I had her signed up, the price had jumped two/three times. It was 12,000 a month and then the night before my wife was due for us to bring her in, the manager called and said it would cost another 10,000 a month for extra night care. I had signed a contract that had gone over all of her needs, including her nighttime needs, and so I told the guy I wasn't going to do that. I was delivering more than what I expected them to do because the contract I signed for was 12,000 a month and it was to take care of all of her special needs. We went back and forth and the guy finally agreed that they would let her stay for a week while they reevaluated her physical needs and their ability to cover her. So, we took her in for a week, and then I immediately started looking for another spot and found another facility.
review users
Claudio
July 06, 2022
I toured Oakmont of San Jose. It's a lot smaller in size than the other place I saw and not as open. The staff was really helpful. It's been there for like 40 years, but wht's more important to me is the staff and how they're going to help my sister. The facilities could use some updating. I didn't see any cleaning nor maintenance issues at all. Their dining area looks accommodating. They have a movie theater, meditation activities, and other activities. They pretty much know that with the memory thing, you have to keep their brain working and that's what they do. If anything could be improved, the price could be lower somehow, but these places are all about the same.
review users
Jennifer
June 11, 2022
Oakmont of San Jose is modern, spacious, and clean. They have a very welcoming environment, and are very organized. The staff that showed us around was energetic and knowledgeable. They have a courtyard for memory care with a cement walking path and plants.
review users
M.B
Oakmont of San Jose is a beautiful, brand-new facility so everything is brand new. It has high ceilings and state-of-the-art facilities. The room that I looked at -- and this was memory care only -- was a shared room, but it was quite large, and it had a high wall that divided the bed area. It's a nice feature compared to the shared rooms where there's no division between the two sides. It's a beautiful facility. It has a nice dining room for memory care, and it all looks outside to a lush patio area. They had an activity area, a TV area, and a large indoor birdcage. It's very expensive, but I can see why, because some of the money is going to the common area where you could take people out -- like you could take your family member into the common area to sit with them. They have a nice library area set up, and they have a café where they could have snacks, food, and things. They also have fresh flower bouquets everywhere. Those are all extra touches, but you're paying for them, too. The facility, the décor, and all of that were very high end, very nice, and brand new. The person who gave the tour was Heather, and she was very nice. The activity calendar that I was shown looked like they have a full day of activities.
review users
Kacy
Oakmont of San Jose seemed great. There was a change in administration so it was difficult at first to get specific answers to questions, but now I have all of the information that I need. The room was very clean and it was easy to make it feel like a home with your own belongings. They make it really easy to move in. The activity director who assisted me was wonderful. The only problem was that it wasn't communicated that we would need memory care, so when the tour began, it was in a different part of the facility that wouldn't be useful to us. The dining area looked clean. The residents were watching the World Series when I was there.
review users
Reviewer01052020
January 07, 2020
I'm not that happy with Oakmont of San Jose. They're understaffed and misleading in how much attention they say they will give their residents. The place is beautiful, but I'm not satisfied with how they keep my mother's room. There's a lot of nice programs there, but she doesn't take part. The food is good. They just need more staff. We've had meetings and we've talked about things we want to change, but they don't change. They should be more responsive to requests and criticism.
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Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • adult-day-care Adult Day Care
  • in-home-care In-Home Care