My mother was here - Started in the main area- moved to the Memory care area after stroke.. 1. Bed was put near a window- ( large room) on any sunny day she was hot and got very thirsty. Staff was unattentive. Water pitcher was across the room - about 15 ft. away from bed.- She needed water/ tried to get to water since no one was in the area for some time. she fell/ cut her palm rather deeply. when we arrived the same day mid day- she was back in bed- we asked waht happened. they said she tried to get out of bed and fell- we asked for the incident report- none was on fole - ewhich is a cardinal ruke- They came back to us i about 1/2 hour with a inpromptu version. This is actually aagainst the rules I'm told. then then we came back a wek later- she was in the dining area. all she had was a bowl of what I would call soup broth-it had one carrot floatin in the broth. You get better food at Salvation army. Then we walked back towards her room - there was a trail of. shit up food/vomit from another person in the care there. I told the care givers- about the several spots on the carpet- many had been wal;ked through by the patients already-- I asked that they clean it all up- Their response was-- oh that is from a male patient ( they said his name I don't recall the ame.. the employe said .. Oh he does that all ther time. We are geting new carpet soon so-- It's ok. Bottom line-- out in the common area it's all cute / seems really nice// with the activities etc. but when you are put in mermory care- It's basically in humane. DO'T PUT YOUR LOVED ONE HERE. UNLESS YOU VISIT DAILY- You Person is going theough Hell SAD....