My mom moved into Merrill Gardens at Gilroy. We live in Gilroy, and it was a perfect transition. Everybody seems so caring and nice there. It's a very bright and warm feeling when you enter the facility. They have a dining area. They provide activities for them. They have three meals a day. We're constantly being communicated with the staff and the nurse on site. I think the fees were reasonable for the amount of care that my mom is getting. They are definitely meeting her needs. The facilities feel updated. It doesn't feel old and stodgy. It feels fresh and inviting. They offer laundry service, but these are for extra fees. They had activities, like bingo and play with a beach ball. Someone led the activities. The move-in could have used some more finesse. When we moved in, that was the only thing that was subpar. There should have been a liaison committee leading that part. So the first day, that's the area where I would ask for an improvement. The person who handles the medications has a heavy accent, and we can't understand her very well. I think that is a drawback because we deal with her pretty often, and the medication is an important one to understand clearly. They give hot meals. They were fed three good meals a day. Even though I haven't tried it, we've been pleased with what they offer. They often have a choice.

My mother-in-law is moving this month to Merrill Gardens at Gilroy. We chose it because it's close by so we can walk over and visit. We feel very confident because we have friends whose parents were there. We have a private room, it's clean. They have several things going on daily. It was spacious with rooms for small groups, and reading and things like that, and a nice patio area. We felt very comfortable with the memory care area. It's fairly new and it's well-landscaped. It's clean and that was important.

Merrill Gardens at Gilroy is lovely and bright. They have caring staff. My mom is in memory care, and the staff treats them with dignity and respect which I really like. They'll do whatever you ask, and if the food you want is not on the menu, they'll fix it for you. Yesterday, they had a Mardi Gras event and music in the main dining room.