My husband has moved into Heritage Village. It's very nice. Everyone thinks they're in a hotel. The room is rather nice. They have big wooden tables for people to sit around. There's a big picture window that faces a garden area. They can't go out there, but it's very visual for watching the rain or birds. I like the staff. I think they're very good. They're very warm, caring, and very supportive. They have activities for assisted living. There's not much to do for memory care, but most of them can't participate in activities. There're no locks on the doors, which aggravates my husband because he's not completely deficient in his memory. So, it disturbs him that he doesn't have more to do, but he's a flight risk. He tries to break out, that's why he's there. The food looks pretty good to me. There's fruit with breakfast and French toast. I haven't seen the dinners, but the breakfasts always look great. I have no complaints. The staff all seem fine to me, even the nonprofessionals are very sweet. I see them sitting outside. They did take them out for Christmas to see the lights, in a bus, and got them ice cream and stuff. The food looks great, and the facility it's very clean. It's kind of expensive, but I think the price was worth it at this point. If I could move into assisted living, it would be lower. They told me it would come down if they could move him to less secure, he's in top security. I thought it was a good choice.

Heritage Village Assisted Living & Memory Care were very helpful right from the get-go. They kept the appointment as they were supposed to. They were very open about what services they provided and how much it would cost. I did not get a salesman feeling from them, whereas I did from some of the other places. Others were a little pushy. Heritage Village was not, and that made a big difference to me. Now that mom has moved into their memory care, I'm extremely happy with the service. They've been very attentive to her needs. Everything that they said they were going to do, they did. They even moved her into a new facility. They gave me a discounted rate for the move-in. Their prices are extremely competitive. So, I would highly recommend them to anybody looking to have a loved one cared for. Mom seems happy with the food as well. There's a nice little outside area at each of the houses, so they could sit outside, and they have an activity guy running around the different houses.

My husband is in memory care at Heritage Village. So far, so good. He hasn't been there very long, and we're still in the adjustment period. The staff members I've dealt with have been very helpful and very nice. I've only seen the apartment building from the outside, but it's very nice, and apparently it's fairly new. I also know that they try to keep them active, and apparently he is participating. That's really all I know at this point. This is all very new to me, and with the virus, you don't get to go in and physically look at things. The facility was very nice, and when I went into the office area, it was very nice and very clean, too. The value for the money seems to be comparable to most other facilities, and everybody seems to charge the same amount for the same care.