I have an elderly grandparent at White Cliffs, he is suffering from dementia and needs full-time care. Sadly one staff member there by the name of Becky has been influential in many of the problems I have seen there. There has been a large turnover in staff at this facility which I imagine is somewhat common as the work is very demanding. However, with the last several caretakers, I have seen leave, the sole purpose behind their departure was not being able to work with Becky. Unfortunately, Becky's wrath has now directly impacted my family. My grandfather is being removed from White Cliff Senior Living because according to Becky he touched another recipient while left alone. Obviously touching is inappropriate, however, in a facility of this nature, it is the caretaker's responsibility to ensure the recipients are not left alone. The individuals suffering from dementia do not have the wherewithal, hence the need for full-time care. My grandfather is the most respectful person I have ever met and this behavior is very out of character. I am deeply saddened that Becky did not do her job in protecting my grandfather and the other recipient involved. I am at a loss for words that this has resulted in consequences on my grandfather, a customer, and not Becky the employee responsible for the safety and well-being of everyone in her care.