Our overall impression of Heritage at Carefree was that it's a wonderful place for my mother because they would be able to provide the necessary care that she needs, and it's a beautiful place. The grounds and everything are beautiful. The person who toured me was very knowledgeable and showed us everything. We looked at two different rooms, a one-bedroom, and a two-bedroom. The two-bedroom was designed nicely, and they each had their own private room. It was like an open space where they could wander into each other's room and they were closed off by doors. The menu looked very balanced and she would have the nutrition that she needed. They didn't really have activities going on at the time when I was there. It was right at lunchtime, so they weren't doing any painting or the activities that they said they do. That would have been really important to me because my dad just passed away, so it's important to know if they have activities that they say they do to keep my mom busy. However, it was nice to see that groups of residents would sit in the library and just chat, or they were outside just chatting. It was nice to see that they became friends while in this environment. They have a beauty place where you get your nails and your hair done, a barbershop for men, a rehab room, and just lots of places where people can gather, sit, and talk. That was a good thing. The facility was also immaculate. It's just that there was no staff around, except the owner who was there and gave us the tour. I asked her what happened to all the staff, and she said that they were in the rooms with the residents getting them ready for lunch, so when you don't see anybody, you just kind of get a little concerned. You're there at one time and you're there at another time, so it's hard to tell which one is accurate, if they are just advertising it or they actually have these things going on today.

Heritage at Carefree was very nice. They're very sweet and helpful. The room was really nice, but I feel like my husband needs more care than they could give him. The staff and the people are really caring. There seems like a lot going on, it's decorated very well, and clean. The whole garden is the whole center; it's a pretty large area outside. There are rooms that share a bathroom. They have a parlor or a sitting room when you come in. It was a very beautiful place, a very nice-looking place.