My father is a resident of Eagle Crest South. The girl at the front desk is excellent. She answered everything that I ever thought of. They gave my dad a welcome packet with answers to all the questions that I would ever have, and between that and the girl at the front desk, she's been so helpful. It's quiet, clean, and brand new (almost). I think my dad is the second tenant in his apartment since it was brand new. They are quick, like if we need the TV setup, it's the same day set up. It's very easy there. They're accommodating. I know he met some people yesterday. The gal at the front desk kind of steered him in the right direction to meet new people, so he's playing cribbage today at 2:30. My dad really likes cribbage, so there are a few guys getting together for that; but that wouldn't have happened if it weren't for the gal at the front desk. She knew who to call and ask. She's been really helpful when I thought I needed the maintenance guy to come out. She had the answer, she said she's been there since it started, and she's heard all the questions. If she didn't have the answer before, she developed. So now, she has the answer when new tenants have that same problem. I think the cafeteria is closed because of COVID; I'm not quite sure, but I know one time my dad wandered down there and they were serving boxed lunch meals, so he got one of those. They're doing the best they can given the circumstances of COVID. I'm sure, later on, in months and months, the cafeteria will open, and that would be really good for him. They're working through the COVID thing. The facility is clean, nice, and wonderful. I know that gal I spoke with before tried to steer me in directions that I thought I needed. I thought I needed assisted living, and my dad has gotten better, so we didn't need that. But the numbers that I heard about assisted living were double what he's paying now. So, I'm sure there's a range that independent living rent falls in, and I'm sure it's in that range; it's not an outlier, I feel really good about it. I have no complaints because they've come through where I didn't even expect. Even setting up the phone, we got help with that. In setting up the TV, a technician came up and set that up. All these things, a person would never get with a regular apartment leasing company. So, they are really helpful. It's the sort of thing for older people who aren't technology driven. The washing machine is high tech and it's slightly complicated, but they've been helpful through that. The welcome packet has an instruction sheet, and the gal at the front desk knew just what to say in response to my concerns. The only reason I had questions about the washing machine was because I hadn't read the welcome packet, which had a few sheets in there. So, they thought of everything, and they've heard every question.

My grandmother is moving back into Eagle Crest South. She was in the independent living. I've been there before. The staff is very good, they've been helpful, and they took good care of her. The rooms are clean and nice, the staff is nice, and they have a salon. It's very nice and it looks very good.