The Waterford at Plano
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- 3401 Premier Drive, Plano, TX 75023
- (972) 464-2262
- 4.1 ( 22 reviews )
- Assisted Living and Independent Living
Related Costs
Description
About This Community
At the Waterford, you'll find the freedom to create the lifestyle you've always wanted. Awake each morning to a colorful palette of possibilities from which to paint your day. At the Waterford, you'll find the freedom to create the lifestyle that you've always wanted. Each morning you'll awake to a colorful palette of possibilities from which to paint your day.
Our community provides you with areas to get away from it all (maybe with a bestseller from our library along with areas to enjoy the company of others. Connect to the Internet on a computer, join friends in the billiards room, relax in our television theater lounge, or step onto our community bus to explore the surrounding areas without the worries of driving. You'll be conveniently close to shopping, doctors' offices, hospitals and other medical facilities. We'll even transport you to and from your medical appointments within a specified radius.
Say hello to a relaxed lifestyle at The Waterford, where you can paint your retirement any way you please. We invite you to come for a visit. Explore your retirement options, the Waterford way.
Reviews
4.1
( 22 Reviews )
Reviewer#as0310a
March 21, 2023
We got to visit The Waterford at Plano, but my mother did not like that one. After about a minute and a half of the walk-through with the director, my mom wanted to leave. She just didn't get a good feeling. We saw the dining room, it looked old and it was nothing compared to the other place we saw. The staff that gave the tour was courteous, nice, and outgoing.
Marc
December 24, 2022
The Waterford at Plano was OK. It was a little sparse, and it didn't feel very warm. Beyond that, it seemed clean, the facilities seemed OK, and the people seemed nice. They had the restaurant. The room we saw was just a small room with a patio, a bathroom, a walk-in shower, and a little kitchenette. The staff was friendly.
Sara
December 14, 2022
I liked The Waterford at Plano's great big lobby. It's very welcoming. I was not pleased with their apartments. They were small. They had redone the hallways though and they looked nice. People could climb easily into them. Maintenance seemed to be more upscale. The staff was very nice.
Toby C.
October 05, 2022
My Dad is currently a resident in the Independent Living apartments at Waterford. He is 80 and this is his first retirement community so he was nervous about the change. We toured several communities in the area, but I am so glad we chose Waterford! The staff were so welcoming and friendly and that has not changed in the months since he arrived. The facilities are renovated and maintained very well. The management team care about the residents and it shows. I was worried he may have trouble adjusting to change, but he has settled in well and making friends. He has enjoyed meals and social activities (dominos and bingo), and he speaks highly of the front desk, dining, maintenance, and all the staff. It is great environment for my Dad and I am grateful he is doing very well.
Amelia
June 14, 2022
The Waterford at Plano had a friendly staff. They showed me their dining room, barbershop, library, and their common area. It's currently under renovation right now. So, when I got there, all of the furniture was pushed out of the way, because they were putting down new flooring. Other than that, it was a clean place.
Laura
May 26, 2022
We toured The Waterford at Plano for my friend. It's very pretty but it didn't offer the amenities. It only offered one meal a day and everything was separate. We toured for independent living but with the ability that if there's an emergency there was a button. They told us there was but when we got there, there wasn't. The staff was very friendly and very accommodating.
I believe there were quite a few activities there as well. It appeared to be very clean and kept up.
They could offer more services.
Carol
July 07, 2021
My mom is at The Waterford at Plano and I like the atmosphere of the place. It's very clean and warm. The one-bedroom apartment is very nice, very big, and I like the way they're made. The showers are easily accessible and everybody has those little doors to their apartments decorated and show their own personalities. They encourage the seniors to get out and do things too. I also really like the fact that someone checks on my mother every day. She's 91 and whenever something needs to be fixed, they're just right there immediately. The closet space is very important for my mom as she likes to dress, especially when going to church, so it's just nice.
She got her sofa and chair delivered yesterday and she went with us to pick up her stuff and decorate it there. She's really happy. The staff is very attentive, very polite, and they've all just been nice people. I have not seen any personal activities that they have been doing, but there's always something going on every day, like there's a young man coming in to play music for them, they do a lot of walking, they go out for somebody's birthday, they go out every week or something like go to Wal-Mart, go on outings, and what have you. She's got invites on the door since she's been there, so from the activities that they've offered her, they try to keep her pretty busy.
Bob
I went to The Waterford at Plano. It was OK. I didn't have any real problems with it. It was just hard to find, and the parking area was a little unusual. You're supposed to go around to the right, but with this one, you go around to the left to get to a parking space. The facility was OK, but it is still a facility where you feel like it's not an apartment, but more of a motel or a hotel with the long hallways. I saw their independent living and I wasn't interested in others. They have assisted living and another area for memory health, and I really don't want to be in a location like that. It's kinda depressing to me if you're there with all those people around you all the time. It's just my personality. Otherwise, if somebody needs that kind of care, you can put somebody in there and they can graduate to the next level as they age, which would help because you're in the same place all the time. Their staff was friendly and helpful. It was just a lot further out there.
C.R.
March 16, 2020
The Waterford at Plano was a good one, but we had to wait 30 or 40 minutes because the person wasn't around. The facility was nice, laid out nice, away from the main traffic or driving, so you got a nice, quiet community. The dining room was nice, a little bit smallish, but she said they do it in waves, so that's understandable. They have some buses that take them to the store, or the bank. The room was a little bit smaller, if you wanted to upgrade, that was where your money was going to go into. But the basic one was still nice, they had a lot of extra closet spaces, and you could go and change the wall color, or the floor carpet if you wanted to.
David
January 31, 2020
I loved The Waterford at Plano. The residents were really involved and happy. It was dinnertime, and they came to us and introduced themselves. We got to tour an apartment, and I got to see the menu. I would stay there. It was really great. The director of the facility was awesome. Even though we couldn't work it out with the independent living there, he still followed up with us. I was very impressed with that place. I highly recommend them. They had crafts, outings, movie nights, they had their own salon, a library, and people that come in and do different functions. The dining area looked like a restaurant. It's a very beautiful place. Everyone had their own apartments.
Reviewer1001
October 08, 2019
I visited The Waterford at Plano. There were a lot of people and different types of carpeting in each room. The staff during the tour did a fantastic job. I had lunch there and I was impressed by the size of the dining room. Everybody seemed very cheerful, and I liked the food. They had a library and a card room.
Julie
November 01, 2018
My mother moved into the Waterford at Plano. The staff is very personable and very accommodating. The floor plans are very reasonably priced, and theyre spacious enough. The location is perfect for me since its accessible on a major highway, and its convenient in as far as grocery stores, Target, restaurants, and doctors offices. They did have a Halloween gathering the other night, she did go down for that, all the meals are included in the dining hall, and she is in physical therapy 3x a week. They have cookies in the afternoon on certain days, but she hasnt been able to participate, and they also had a newcomer meet and greet while she was in physical therapy. They need to update the common areas since the carpets are quite old and need to be repaired.
tammy paul
December 18, 2017
Our school performs during the holiday for the seniors and we find the staff so warm and welcoming. the place is always decorated so festive for the holidays and is very clean. We love our visits here!
Barbara G
The Waterford at Plano didn't have the things I wanted, like a dog park and garage, and it was pretty close to the highway. The staff was very nice. I went just after lunch on a weekend, so I didn't see much happening. They had assisted living there.
Harold013177
December 03, 2016
I resided in The Waterford at Plano. I thought it was very nice and very clean. It had frequent entertainment. The food service was not real fast, but the quality of the food was very good. I particularly enjoyed the salad bar for lunch, and it was well stocked. My room was very nice. It had been upgraded, and I had marble countertops. The only problem I had with my room was the shower would fall. Other than that, I thought it was a very nice place.
Mary761663
November 08, 2016
I thought the Waterford was very home-like and had very nice people. I didn’t care for the general neighborhood, but once you’re in the place, it was perfectly fine. The cooking and service for the food was not quite as polished as the other places I went to, but it was remarkably inexpensive. On the whole, I rather liked it. It was clean, and I liked the colors that they used.
Reviewer282864
August 15, 2016
I liked the layout of The Waterford at Plano. Everything was kind of centralized and navigation was not a problem. The dining area was clean, and I can navigate in there pretty well. The place was well maintained and arranged nicely. They had a really nice courtyard.
Philip307623
June 28, 2016
My mother is at The Waterford at Plano. It's a very nice facility. The common areas are all very well maintained. The dining area is very nice, and my mother believes the food is very good. The management is very responsive to resident requests. Location and grounds are very nice. It's an independent living facility that also has an assisted living facility attached to it.
Beverly724700
The Waterford was very nice and just right for my mother-in-law. There’s a barber and beauty shop. They had activities and had a singer come in, which was a good activity. We looked at the dining area, but they weren’t dining at that time. I would recommend it.
AAYJWJV
June 10, 2016
I did not like The Waterford at all. Their dining room was OK, except there was a fixed menu, so you don’t have choices. We had lunch there, and the food was terrible, worse than hospital food. I did not like the fact that they did not have washers and dryers in the apartments. The apartments were very nice to look at but small in square footage. They were OK, but I did not care for them that much. The Waterford was at the bottom of my list.
Visitor107955950
July 28, 2015
My dad is at The Waterford at Plano. It is independent, and then they have also assisted, so it was more of a bridge instead of just straight independent living, and that's kind of where he is at now. The facility is really nice. It is very homey, very clean, and very pretty. The people are really good. They offer food. They have a dining room with three meals a day. They also offer housekeeping and all that as well.
Daddy'sGirl7
When you walk in to the main entrance of The Waterford you feel you have arrived in Charleston. This sparkling clean facility is for both Independent and Assisted Living. I was looking for an upper-end assisted living facility for my 90 year old father. My dad is mobile and can feed himself but is legally blind, hard of hearing and has some dementia. I wanted him to get stimulation, attention, and personal care. I was assured all of this would happen when I talked with the administrative staff and wrote the deposit and check. My husband and I took turns visiting dad at different meal times and were disappointed that the food did not look as appealing as the sample meal was on our visit. We also found my father sitting alone in his room with nothing at all to do twice. Finally, after 5 days my father told me that he didn't think he had been getting his medicine. I immediately checked and he was correct. I took my father home that evening. This may be a fine facility for independent living but I cannot recommend this for assisted living.
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