Brookdale Cheyenne was good, very clean, and looked like a lot of the other communities. The staff member who assisted me was very good, gave me a lot of information, and answered my different questions. She was very honest with me, which I appreciated. There were more people in wheelchairs and walkers, so it made me feel like it was more for people older than me. It didn't feel to me that the people were as active.

I saw the independent living at Brookdale, but I didn't like it, I wasn't comfortable. The whole set up was not right. The staff were nice people. The physical layout was not particularly pleasing, it's cheap-looking and cheap-feeling to me, but the staff did their best with what they had to work with. The place did seem pretty clean. They should paint the place in better colors and put some carpet in to make it look nice and create a homier atmosphere.

I moved into Brookdale. I liked talking to the people that I met on the phone and then in person. Pricing is not ridiculous and is the same as in the ridiculously priced places. The staff is terrific and very friendly. They have bingo everyday, a book club, and entertainment on Sundays. It’s very, very pleasant.

Brookdale Cheyenne is one of the few communities here in Las Vegas that claims they do a Medicaid rollover. My mother-in-law is kind of strapped and has limited means with her social security. This place offers assistance, like a loan, where the elderly can apply for Medicaid and Medicaid will be able to cover the expenses, which is nice. The rooms look cute. She has a little kitchenette, a little fridge, a little stove top/electric burner, a sink, and stuff like that. I like that her medications are behind a locked cabinet, and she has access to the key, so not anybody can just come in and take her medication. It's locked but in her room. The bathroom has a walk-in shower with a bench.She doesn’t have to lift her leg up to go into the shower because it's all flat, which is great. The room and bathroom are roomy. I spoke to the manager who was very nice and helpful, but when my mother-in-law and husband went to tour the facility, they didn't have the opportunity to tour with her. It was her assistant, but she was just as helpful and able to answer a lot of questions. They did show me the calendar where all the activities were listed, so they do have an agenda, which is great.

Unfortunately when I pulled in, I did not notice there were two different Brookdales right there, and I went into the rehab facility first. When I went in, I told them who I was and that I had a one o'clock appointment, and a lady came out and asked who the patient was. I said, "I am not a patient, I am looking for independent living," and she said, "Oh, you are in the wrong building." They may want to make a larger sign that points out the difference in the two of them for people like me. It's in a much better location. It's on a very busy street, but when you are inside the building, like in the meeting room where they had me, you can't hear the traffic outside at all. It was very stuffy, and when I went to see the unit, none of the windows that I saw in the unit could you open to get in fresh air if you wanted to. The only place for the residents to sit outside was right by the front door or on the second floor where there was a sitting area, but everybody that was out there was falling asleep in their wheelchairs or with their walkers. It was way too warm to be comfortable. The people who took you around were very nice, but they appeared very rushed. I definitely was rushed, but they were very accommodating.

Emeritus was the best one for me. People were really nice, the facility was very clean, and they offer a lot of things you would need. I thought it was perfect. Mom will have her own little apartment, and that's all she needed. This is where I wanted her to go when we finally have to have her go because she can still be independent. She would have friends. She's lacking activities. It would have been the perfect spot, and she would have been safe. It was a safe environment, which is what we're concerned about. But we just couldn't get her to go. The staff was really nice and helpful. They called me and asked how they could help so we can get her to come and look at the place. It was perfect. I was impressed by how clean it was. The way they set up the meals, with a restaurant atmosphere, that was great. The food was good. They invite families to come in and spend time. I like the flexible menu they had. There was a variety of choices, not just one thing. Just like a restaurant. The residents that were there were really nice. They have bingo all the time, they go to shopping, to movies, they had a pool, a salon, and they have transportation and go out on field trips. You don't have to go if you don't want to. But you can sign up for anything during the week that they do. And the price wasn't bad.

All the people who I came in contact with at Emeritus were fine. The young lady who took me around the tour was very nice. It looked very clean and it was nice. I didn't see much action with people around. They claim that there's so much to do, and they all claim that. I guess I was expecting something different. I think I saw one group of people playing cards, and that was all the activity I saw of people moving about. I can't say they don't have other activities because they most surely say they do. All of the units don't have big apartments. They're all fairly small. I noticed that what they didn't have was an outdoor area where you could just go outside to sit. The only thing I saw was a large veranda on the second floor where you could go out and sit. But it's a lovely place.

The staff at Emeritus at the Plaza are very friendly and I was very impressed with them. The food was okay. Facility-wise I'm not sure because the place is out there with no neighborhood. I was told that there was going to be a tour, but then when I asked about it they said it has already taken place.

They have senior living; it goes up to assisted living, with several stages of care giving. It is older and not quite as nice as the other one we visited for my father. Food was not quite as good.

Emeritus was nice and clean. I was able to tour a unit, everything was explained to me and the rooms were adequate and of different types. The staff was very open and accommodating.

Emeritus is extremely nice, but extremely expensive. It's all a la carte with different levels of care. Every level you go up gets more expensive.