Brookdale Valencia

  • 300 Valencia Drive SE, Albuquerque, NM 87108
  • (505) 260-8100
  • 4.3 ( 15 reviews )
  • Assisted Living and Independent Living

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Description

About This Community

Brookdale Valencia provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.

Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.

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Reviews

4.3 ( 15 Reviews )
review users
Antonette
December 12, 2022
I toured Brookdale Valencia. It was open and very nice inside. The staff was really good. They were polite and nice. They called me back and asked me how I was doing. The upkeep was very good. It was clean and I really liked this facility.
review users
Buena
Brookdale Valencia was my favorite. The lobby was big, but it didn't feel overwhelming. It was homey. The rooms were good. They're good-sized rooms and there's plenty of storage. I looked at a one-bedroom and a two-bedroom. When you walk into the two-bedroom, you're walking right into a wall and then the hallway that goes to the right and the left, so that was kind of off-putting. There was a closet on one side, a closet on the other, and a wall in front of me. But I think it could be made to be nice and homey. The kitchen is very adequate. We had lunch there, and the food was good, especially the cinnamon rolls. When they brought the cinnamon rolls out, they had raisins, but I don't care for raisins. The server, who was apparently within earshot, said, 'Oh, would you prefer one without raisins?' And he left that one on the table and my daughter took it home and had it for breakfast today. And he brought me out one without raisins and it was delicious. He was paying attention because I didn't ask him. The dining hall was not large. They said they had taken out half of the furniture when COVID started, and then they realized that they never filled up even that half of the furniture. So it's got half of the furniture in there and it's nice, airy and roomy. The facilities were adequate. The staff was great. He was attentive. We also talked to another staff that had been at that facility for 17 years. She was very friendly. We also really liked the tour guide. The rooms were good. They're nice-sized. We looked at a one-bedroom-one-bath and then we looked at a two-bedroom-two-bath. They had good storage. The reason why we liked this place. My husband has dementia, and right now, I'm caring for him. We're looking at independent living, but if it should turn out at some point that he needs to go to assisted living, it's there in that building. We could be in the same community, and then if something happened to him, I wouldn't need a big room anymore so I could move into a studio. If I needed assisted living, I could still stay there. Unless things got really bad, I could stay there for the rest of my life.
review users
Reviewer#DT1010C
October 14, 2022
I did a tour of Brookdale Valencia, and it was good. We really enjoyed it. We're particularly impressed with the man who gave us a tour. They were probably larger than most because it's an older facility. We thought the size of the rooms were very nice, but they were a little bit dark. It needed more sunshine in it. But that, again, because it's an older facility. I liked that they had a tall fence all the way around the facility. So, if you were outside taking a walk, it felt pretty safe. Part of their outdoor facilities were kind of encompassed inside the building itself, so you had buildings all around you, and you felt very safe out there.
review users
Shelly
Brookdale Valencia was very nice. The rooms were a nice size. It's got a kitchen and a washer/dryer, which my mom would like. She could have her dog, she could drive, and cook in her room if she wants to. So, I liked all the benefits that they offer. The amenities were great, too. The staff who gave the tour was very helpful and showed us all the stuff.
review users
Annette
October 05, 2022
We toured Brookdale Valencia. They needed repairs, and the hallways looked like they needed to have some maintenance. I didn't like the location on this one. I liked the apartment, it had a pretty decent kitchen and it was a nice apartment. The bedroom was kind of small for a king-sized bed, but I can't expect them to have a great big bedroom. The place itself was clean. They showed us what they called the library, which wasn't very big.
review users
Pat
September 25, 2022
My mom and I saw Brookdale Valencia together. Molly was the person who was helping us, and she was very nice. The staff were very nice there. The apartments that they offer are gorgeous. It's in a gated community. I like that part, but when you leave outside of that gate, the area is suspect. There's a tent community across the street from this beautiful gated property. My mom liked the apartment, but it was out of her range. There was a special and a special was still making it $2400 a month, which was not affordable for my mom. But it's a beautiful complex, and they offer meals there. You have a nice apartment with your own kitchen, but you can also go down to the kitchen area where they prepare the meals. They have activities and a movie room. It's absolutely beautiful. The only problem with Brookdale was that it was too expensive. Other than that, it's beautiful. It is the best of both worlds. If you need independent living and if you also need assisted living. Brookdale would be one of those that I would say, 'Definitely go check it out yourself.' The property is very maintained and very secure. There are courtyards, sitting areas, a movie theater room, and a social hall. It's worth visiting. It's beautiful. For the money you're paying, it's top rated. The staff were very nice. Molly was very generous when she was showing us the property and showing us around. She also reached back out to me because they were having a special rate. She was following up and asking if there were any other questions and stuff. She just made us feel welcome from the start and answered our questions and things.
review users
Ruben
September 13, 2022
Our tour of Brookdale Valencia was very good and the community seemed to be very nice. The place seemed great. It was very comfortable and safe. The overall experience was very good. We like that there are a lot of activities and the room we saw was very nice. It was more like an apartment than just a room. They have easy exercise classes, and swimming classes and they go on side excursions like going to movies and different museums. So she would be able to do different things. The dining area was good, we tried the food and it was okay. The staff who gave us the tour was Molly, she was very helpful to us, she was great. The building was in great shape.
review users
Russell
June 23, 2022
We have been here in Brookdale Valencia for over two years now. The care is good here. The building was just refurbished a couple of years ago. It's very nice here. The rent is reasonable. The staff are qualified, they're nice, and they do a good job. The food is good. We have a lot of activities. They play Scrabble and crossword puzzles. They have bingo, movies, and physical exercises. They have all kinds of stuff. It's very, very valuable. We have a typical apartment. We have a stove, an oven, and a refrigerator.
review users
Joyce
June 22, 2021
I dearly love my apartment in Brookdale Valencia. The residents, the workers, and everybody has been wonderful. I made new friends very quickly, and I just love it here. Right now I'm quarantined, so I can't get out very much, but we are starting to get out of it and the activities are fun. That was where I met people, when we could go down to the dining room, but we can't go down there again because one of the new residents that moved in tested positive. They have tested all of us so I imagine when that passes, we'll all start coming out again. They don't have too many food choices, though. There are only two choices for each entree and meal, but it's all pretty good food. It's not gourmet food, but I'm not used to gourmet food anyway, so it suits me fine. They have a small indoor swimming pool that is mainly for therapy, but they can lead exercise classes in there, or people can go down and they have a list of exercises to do. I haven't been in the pool yet, but they tell me that about five people is the maximum for it, and you can go anytime, even when there are no classes. There are no exercise rooms, but they do have exercise classes. They have two very nice courtyards that are totally handicap accessible, craft activities, a movie room, Bible studies, big crossword puzzles, poker games, and a group called "The Looney Tunes" that meet every night from six to eight o'clock to play all kinds of fun and silly games or just sit and talk. Anybody could go in for that. The building was probably built in the 60s or 70s, but they have taken good care of it. My kitchen has all-new appliances in it, and the carpeting looks new. Although my bathroom floor is not perfect, it's fine for me. They keep it clean, and we have housekeeping every two weeks. They took advantage and redid the dining room, too, when nobody could go down there.
review users
George
May 07, 2021
Brookdale Valencia is very good and has excellent care. I know that they have a wide variety of activities, but I don't know if my parents are participating in them. The staff is excellent. I have spoken to the director of the facility and the sales manager directly. They're very good people, very pleasant to work with, and very responsive as well. They are efficient and very detail oriented. Every communication has been pleasant and I highly recommend their services. I know they have a lot of amenities (a lot of which are closed because of COVID) but they do have a lot.
review users
Michael
September 14, 2020
I went to Brookdale Valencia. They had a nice dining room, and they served me a meal, it was pretty skinny though, and there wasn't a lot to chew on. They gave me a menu and somebody asked me what I wanted to order. The rooms were nice and large. I believe I visited their independent living. The staff was good, it looked very nice, it was more like an apartment complex, and it wasn't homely at all.
review users
C. Garcia
December 01, 2019
My in-laws have been in Brookdale Valencia. They have independent living with assistance for their medication. They serve three good meals a day. My in-laws have started attending some church services there, which they're enjoying. They're having a little trouble getting used to just being there, but we appreciate them being there because there is somebody that can be there and check on them. Like I said, they give them assistance with the medication and that department is really good. The only concern we have is getting in contact with the executive director, but everybody else there is very helpful. They get your questions answered. My in-laws got a one-bedroom apartment with a balcony, which is very nice. They have movies, games, arts and crafts, puzzle rooms, exercise sessions, and reading groups. There are a lot of social activities that are available, but my in-laws haven't taken part in them yet. They have a library and an exercise pool, too.
review users
ET
November 18, 2019
My father is at Brookdale Valencia, and it's been really great so far. He is non-verbal and they've been working with it pretty well as best as they can. Mostly it's the cleaning staff and the maintenance staff that he knows well. They're all very helpful and friendly, especially the housekeeping staff. The accommodation is fantastic. He has a large 1-bedroom, and he doesn't do any cooking in his own space. He's been very comfortable. The dining area is nice, comfortable, easy to get to, and accommodating for him, and the food is very good. I've eaten a few meals with him there. However, the service is really slow and it seems like the staff members in the dining area don't quite have service abilities. They don't do a very nice job. There are a few that were quite fast and on top of things like the people in the kitchen making the meals, but the service staff is a little slow. The activities are a little lacking.
review users
Beth
We placed our mother in Brookdale Valencia, and I'm very impressed with them. The food is excellent, and the caregivers are absolutely so kind and loving. Many of them have been with this community for ten to 20 years, and there's very little staff turnover. That really makes the quality of care that much better. The size of the apartments are much larger than in other places, and there's a lot of storage space. So those were the determining factors for us in selecting Brookdale Valencia. They have a fair number of activities, there's a library, a pool, and they're in the process of completing a full interior remodel. There's many things offered there, but there are more in other communities, so it's in the middle of the road in terms of activities and amenities. This place is not as fancy as the new ones, but the food is excellent and I've eaten there multiple times. For this kind of place, there's a good variety, and the food is well-prepared. I think the value is excellent, so I would rate them a five on that.
review users
bdhansc
January 30, 2015
My mother lived alone at Brookdale at Valencia from 2007 until her death last year. It took "the whole village" of Brookdale to help her stay in her Independent Living apartment, and they were successful. She went through many periods requiring help from the Personalized Living staff--even though she would "fire" them whenever she felt she no longer needed them, they, and the other staff, were always there to help. We were particularly impressed with the persistence and effort the Personalized Living staff put in to get coverage from her Long Term Care insurance policy--there were endless requests for "more information", but in the end, we received the full amount the insurance company would cover.
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